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Cannot group Sonos system with Google Home devices


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Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
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Best answer by Ryan S 15 May 2019, 00:50

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It is indeed a restriction imposed by Google. 

The big disappointment for me is that I just wanted to be able to say to google “play 96FM on home group” and have it play on all my sonos speakers throughout the house like I use to do with all my google speakers but sonos cant even be bothered to support this on their own speakers. Can’t  have sonos voice and google assistant running at the same time so cant even use the sonos voice command to bring the music into a room because i have to choose between the voice systems if I choose sonos then the rest of my home automation doesn’t work. Sonos know exactly what they are doing here this is a gigantic marketing scam, for the price I have paid for sonos equipment I feel completely ripped off how can I recommend Sonos to anyone when the basics are not there? 

 

Are you sure about the bolded?  Because I have both Alexa and Sonos Voice running on my system and it works just fine.  So if Google and Sonos Voice cannot coexist, it would logically follow that it is a limitation imposed by Google, not Sonos. 

The big disappointment for me is that I just wanted to be able to say to google “play 96FM on home group” and have it play on all my sonos speakers throughout the house like I use to do with all my google speakers but sonos cant even be bothered to support this on their own speakers. Can’t  have sonos voice and google assistant running at the same time so cant even use the sonos voice command to bring the music into a room because i have to choose between the voice systems if I choose sonos then the rest of my home automation doesn’t work. Sonos know exactly what they are doing here this is a gigantic marketing scam, for the price I have paid for sonos equipment I feel completely ripped off how can I recommend Sonos to anyone when the basics are not there? 

You must not be aware of the legal tussle between the two companies. So far, Google has been on the losing side, however just this week there have been new lawsuits. 

Unbelievable. This Move speaker is going STRAIGHT back to the store. Total horse manure. I have JBL and other manufacturer’s speakers grouped together, so I don’t believe this is an issue on the Google side. So long Sonos!

 

Take care!  Brush your hair!  

Unbelievable. This Move speaker is going STRAIGHT back to the store. Total horse manure. I have JBL and other manufacturer’s speakers grouped together, so I don’t believe this is an issue on the Google side. So long Sonos!

Just got my Arc and was so confused why I could not use my Google home app to control it. It sounds great but I think this is a basic requirement to be called smart. I don’t even think the process is complicated and feels like it is intentional.

 

Wonder what their angle is, I am forced to login into to all the services I wish to use it is so bizarre. My wife likes listening to the radio and work fine with the Bose 900 and my other Google speakers. However, the arc forces you to login. Why! Just work like all the other speakers!

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@Kaluju Beats This thread is about Google Home devices - I’m not sure Alexa on Sonos works in the same way Google does and would also make it impossible to command grouping with Amazon devices.

As I'm not an Alexa user , maybe someone else can shed a light on this….

I just quit Amazon and decided in all rooms except kitchen and living room to replace my echos with Sonos roam or Sonos One SL. I wish I would've read this article first. I love the speakers but might have to return them. Can't afford another almost 1000$ just to replace those rooms with Sonos equivalent right now. 

So far, Google has not implemented it. 

Two years later, can this be done? Can we link google/nest speakers and Sonos speakers? 

This would likely be one of two things, or a combination of both. First, the method by which data is transmitted to each device is different, and second, Google doesn’t want to allow Sonos into their ‘walled’ garden, so that Google gets the hardware sales, not Sonos.

Given the legal issues between the two companies, I wouldn’t expect this to change any time soon. 

 

I am pretty sure Sonos doesn’t want it’s customer to pick Google speakers to fill out their Sonos system either.  Although Sonos does support Apple airplay.

This would likely be one of two things, or a combination of both. First, the method by which data is transmitted to each device is different, and second, Google doesn’t want to allow Sonos into their ‘walled’ garden, so that Google gets the hardware sales, not Sonos.

Given the legal issues between the two companies, I wouldn’t expect this to change any time soon. 

It is too bad that after 2 years since this topic, still I can't sync my Sonos speaker with my Google home speaker. Disappointed. Do you have any update? Google or Alexa are able to group with Sonos?

Here is another problem.

I have fully equiped smarthome and couple of nest hubs. Nest hubs control lights, heating, AC, Roomba etc. It's very convinient out of the box solution. My family members really like it and use it every day. Way better than using your mobile phone.

I started with Sonos, have couple of them. For me, Sonos sound is perfect, way better than nest audio speakers.

But for multiroom Sonos lost the battle. Convinince of manipulating groups of speakers with nest hub is way better than, grabing your phone , opening Sonos app, and doing everything needed.

So what happend is that I got couple of nest minis and couple nest audio speakers for multiroom audio and installed Sonos speakers in rooms that I would like to have better listening experience, but I also have google speakers in that rooms.

All in all, I use Sonos now as dumb speakers and google nest for multiroom audio, home control, and everything else it offers.

I am sad because of that. Still thrilled when I hear sound from Sonos speakers but the reallity is google offers way more in one solution. And smarthomes are the future.

So for me it would be dream come true if I could control speaker groups with nest hub that could include both Sonos and google speakers. 

But in truth, google will launch good expensive speaker and that would be the end of Sonos in my home :-(

That’ll be the page which details the Google Assistant features in Sonos. 

I'm aware. I'm simply showing examples as to why customers may have arrived at the wrong impression about this, when Sonos marketing team seemingly banged on at length about how it does everything your current Google stuff does and left out mentioning that the multi speaker thing Sonos is famous for does not integrate with Google Speakers.

 

 

I agree that it’s a reasonable assumption, but I also don’t think it’s Sonos, or any other company’s, job to do negative marketing so that customers don’t draw the wrong conclusions about their product features.  Perhaps it’s a good role for 3rd party reviewers to play, or just a gap in the market that we’ll have to deal with.

 

I'm not saying I'm technically right. I should have been more thorough in my research before buying it. I considered asking the question by email of Sonos before buying, but with a sale on, I impulse click & collect bought it thinking there's no way it won't do that. I even asked the sales guy & he just pointed to the works with Google logo and said it should right? 

 

 

I don’t think it’s a matter of right and wrong, or should have done more research.  Sure, there doesn’t have to be a target for frustration.  And I would not trust salesmen in a tech store to know much about the products.  Too many products with different variations and likely too low on the pay grade.

 

I run Alexa on it now just to hear it's different voice & have a Google Home Speaker in the same room to do the group music stuff. I'll survive and I'll never buy Sonos again unless they get this feature right. If Google supposedly stole their intellectual property they should be able to integrate with it easily 😂

 

The feature isn’t wrong.  I doubt there was ever any intention in the Google integration to downgrade Sonos multiroom capabilities, throw out their own system in favor of Google’s (or Amazon’s) and any ability to add features that differentiate themselves from the market. 

And there is no more ‘if’ regarding the theft of intellectual property, at least according to the trade commission ruling.   But Google didn’t steal everything, only certain features.  For example, the method for adjusting volume on multiple speakers at the same time.  Google didn’t steal the method for playing TV audio, aux input sources, or adding speakers to an exsting stream, as far as I know.

 

Even if Google did a technology licensing deal and, somehow, it was technically feasible to sync with cheap third party speakers I’m sure you can see that it would be commercially crazy to do so. Overnight a large slice of Sonos’ business would haemorrhage away.

That’ll be the page which details the Google Assistant features in Sonos. 

I'm aware. I'm simply showing examples as to why customers may have arrived at the wrong impression about this, when Sonos marketing team seemingly banged on at length about how it does everything your current Google stuff does and left out mentioning that the multi speaker thing Sonos is famous for does not integrate with Google Speakers.

I'm not saying I'm technically right. I should have been more thorough in my research before buying it. I considered asking the question by email of Sonos before buying, but with a sale on, I impulse click & collect bought it thinking there's no way it won't do that. I even asked the sales guy & he just pointed to the works with Google logo and said it should right? 

I run Alexa on it now just to hear it's different voice & have a Google Home Speaker in the same room to do the group music stuff. I'll survive and I'll never buy Sonos again unless they get this feature right. If Google supposedly stole their intellectual property they should be able to integrate with it easily 😂

That’ll be the page which details the Google Assistant features in Sonos. 

@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

I'm well aware now that they technically avoided specifically saying it integrates with Speaker Groups, but their advertising espoused that it does everything your Google smart stuff does. It does not and they made no effort to make that clear, despite it being the reason many would not have purchased it including myself. 

"All the smarts of Google" Except integrating with Google Speaker Groups.

 

@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

They never did, and never would.

Sync play with cheap third party speakers would be technically challenging to say the least, not to mention commercially senseless.

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@Simbadagr8 Please show where Sonos advertised the ability of Sonos speakers to be part of a Google speaker group?

I am also disappointed in my purchase of a Sonos product that basically advertised it could be part of a speaker group and then cannot. Probably got something to do with the patent infringement war with Google? Are they holding it back from Sonos because Sonos are suing them? The win in court just recently certainly wont help things. Hope it was worth it Sonos. I won’t buy your products again until they can integrate with Google Speaker Groups. 

Please please please Sonos. With a cherry on top? I can literally not play music on my patio Sonos while my daughter listens on her cheap-and-nasty Google Home mini in her room, because I can't isolate the Sonos.

2 years and still no progress on this topic?

“Progress”?  Exactly when were you promised this feature that you would expect some “progress”?  I’ll answer - Never, because it’s not possible.  Sonos and Google have two completely different synching methodologies.  

Please stop trolling this thread. This is a feature many Sonos owners want. If Sonos can explain why they don't implement this, that would be great.

I imagine the primary reason is maintaining the extremely high audio quality of Sonos products. There are times I am willing to sacrifice that for the functionality of speaker groups. It would also be nice to have some genuine feedback and commitment (either for or against) from Sonos themselves. It might encourage Google to improve their integration, or it might encourage Sonos to improve their integration.

But simply telling people to stop asking is just stupid. We want this feature, so go back to your mushroom growing cellar and let us get on with our genuine attempts to get Sonos to address the problem.

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