In the aftermath of the CR100 debacle it may be helpful to discuss the direction and methods taken by Sonos management to achieve their end goal of retiring the CR100 by force and the impact on and perception of customers future buying decisions
They still have not made it clear in any believable way why they forced this issue which leaves many people puzzled and angry at the rendering useless of their legally owned equipment.
Personally , this is a first for me . I have never owned a product previously that I have bought that has been rendered useless by the creators period,. Far less easy to swallow is the subterfuge of the battery non issue to cover an ulterior motive. This makes the company Sonos look untrustworthy at best . If you have a reason for doing this , spit it out and let people know. I believe that I, as the purchaser gets to decide when it is time to retire my own possession. I have a belief that quality equipment that was sold as a quality product to prospective buyers should be subject to end of life decision only by the buyer and no one else.
I struggle with the management decisions taken that force me to re-evaluate my investment in their goods within my home.
Prior to the CR100 execution , I viewed my home audio system as an asset to my home , something that simply worked and worked well with minimal intervention required from me which is pretty much what I expect from audio equipment . Now I view the lifespan of this investment as something which looks like is beyond my control even if the equipment is still functioning regardless of my desire to maintain that .
The support aspect of this situation where Sonos staff went into hiding and avoided direct questions from concerned customers has to go down as a low point in any companies record in dealing with their best ambassadors.
These are just a few points that caused me to raise this topic for discussion regarding the ethicacy and morality and integrity of the current Sonos operation...any one of the the issues I have listed above would make Sonos or any other company ineligible for consideration for future investment either in business or in domestic life for this individual.
What do others think....? Please keep the thread social.
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On the other hand, Sonos could have handled the announcement better. They stumbled there. Not that perfect PR would have stopped the onslaught from the very few, yet very, very verbose and prolific posters in the "Save the CR100" thread; Sonos should not have given them more ammo than they needed..
With 16600+ posts it's really really funny to see you calling posters with a few dozen to hundreds posts"very,very verbose" and "prolific level posters". That's expert level delusional power there. Seems you are having a hard time squaring your religious defense of Sonos with the obvious fact they screwed up on this. Just my 2C :8
But thanks anyway for your kind consideration.
You're welcome!
I think a mountain is being made out of a molehill by a very few people, who as it is, have been justly compensated for a piece of electronics that was kept functioning far past its intended lifespan, and had been limping along in functionality for years now. I also feel that if people were truly as put out and damaged, and Sonos was as unethical, immoral and lacking in core values as they claim, there would have been a class action lawsuit by now. Despite the many and varied threats to start one, I see nothing of the sort taking place.
On the other hand, Sonos could have handled the announcement better. They stumbled there. Not that perfect PR would have stopped the onslaught from the very few, yet very, very verbose and prolific posters in the "Save the CR100" thread; Sonos should not have given them more ammo than they needed.
Just my 2 cents.
PS - In before this gets merged into the CR100 thread where it belongs.
On the other hand, Sonos could have handled the announcement better. They stumbled there. Not that perfect PR would have stopped the onslaught from the very few, yet very, very verbose and prolific posters in the "Save the CR100" thread; Sonos should not have given them more ammo than they needed.
Just my 2 cents.
PS - In before this gets merged into the CR100 thread where it belongs.
Can't help you there pal...this is an entirely different subject matter . Differentiation can be difficult to grasp. IE. if you are a hammer everything looks like a nail.
But thanks anyway for your kind consideration.
But thanks anyway for your kind consideration.
Once was enough, I saw nothing that wasn't discussed in the thousands of posts in the other thread, so I thought I was helping you out to get the information you were looking for. Guess not.
No very aware . Re-read the title of the thread please.
It sounds like you aren't aware of the other threads that are dealing with this exact same topic...repeatedly. You might want to go look at the "Save the CR100" thread if you really want to get a ton of various opinions on the topic.
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