I own playbase and 2x play 1`s to sound TV and Spotify music for about 1 year. Great experience indeed.
Recently I experienced issue with the surround play 1 (both) they got disconnected and cannot be hooked back on after reboot. I though it could be my wifi router since this was about 4 years old. So I purchased dual one and kept 2,4 Ghz on for Sonos. However it did not solved my problem so I reset all speakers and install them as a new sound system. Got playbase wired with TV cable (cox?) and ethernet directly to the wifi router. Satellites are properly paired and added to the group. So far so good, now the tricky part. The play 1`s do not play sound (tv, iphone library ....) but I can operate the buttons as before and control sound on playbase as this is the only speaker from the group what works just fine.
Any idea how to troubleshoot? In setting I do not see any ? marks next to the room name.
thanks a lot for any help.
Best answer by Tom Hrbek
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