Lip sync fault - Samsung QE43Q60R QLED (2019)
From a cursory reading on here it seems Samsungs generally work with Sonos (ie without sync errors).
Other than adjusting to PCM are there other settings I could adjust to retain dolby while eliminating the delay?
On the Q90R Samsung UK have been able to reproduce the lip sync issue and have passed it to HQ for further analysis.
If the video is ahead of the sound then I’d expect it to be a TV issue. If the sound is ahead of the video just use the delay settings to correct it.
For video ahead of sound all you can do is raise it with Samsung and escalate the issue. You can contact the CEO from their website. The more people that do this the more chance we have of a fix. I raised for Q90R.
Ive been suffering with lip sync since i purchased the sonos beam ive tried all sorts off setups but nothing sorts it
Samsung say its sonos problem
My tv IS a QE55Q8CNA any help appreciated
Most tvs have this function. https://www.samsung.com/my/support/tv-radio-video/how--to-set-up-av-sync-in-audio-setting/
Might help
Well this thread was for Samsung TV issues so thanks but I don't think we’ll find the same settings on the Samsung as you have on the Sony.
Sky Q hdmi cable direct to tv HDMI ARC, Optical out using the hdmi and the optical adaptor for the beam direct to the beam HDMI.
Sony tv is SETTINGS > SOUND > Then look for the A.V Sync. If it is set to Auto move it to ON. This removes the lip sync issues. Sorry dont know where it is on all TVs but check it out.
I have the Playbar which is only optical although I have tried a Beam and other HDMI devices.
I still can't locate the A/V Sync setting mentioned above. Is it on the UK/Europe version of the Q90R TV?
Did you try using the optical connection via the included hdmi-to-optical adapter? Might help. You won’t loose any sound quality, although you won’t have HDMI-CEC support either. On the flipside, Beam has an IR receiver and it can “learn” your TV remote, so you can control volume that way.
Where is the A/V Sync setting? I can't see it on the Sound menu.
Set your A/V sync on your tv to ON and not Auto. Lip sync problems sorted beteen tv and beam and sky Q.
Meanwhile, the only work around is to use PCM output instead of Dolby 5.1. Not really acceptable but at least it works!
Thanks.
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