Best answer by Airgetlam
View originalIntermittent thump sounds during use
On occasion while watching cable television, an intermittent loud thump occurs. I cannot tell if it is coming just from the Sub, the play:1s or the playbar or all at the same time. It does not happen continuously or everyday. I have updated the app and what I believe to be the firmware. Optical cable would be the next step outside of speaker replacement. Thoughts? Advice?
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That's odd. The next time it happens, I'd submit a system diagnostic within 10 minutes, and call in to Sonos to discuss it.
Not the neighbors. The actual sound interrupts when the thump sound occurs.
Good info! Thanks!
Same problem here.
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