hi. I had my sonos arc stolen, its not showing on my s2 app but is my alexa. can i stop it from working?
Best answer by Bumper
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hi. I had my sonos arc stolen, its not showing on my s2 app but is my alexa. can i stop it from working?
Userlevel 6
+13
Sorry this happened. Send your police report info to Sonos support and see what they say.
thank you. Unfortunately the police aren't interested at all. I was hoping there was a way to go online and start messing with it - alarms and putting * music on etc
*Moderator Note: Modified in accordance with the Community Code of Conduct.*
Userlevel 7
+22
Usually you can get the police to generate a report if you ask nicely. Just give them the time it was taken and the serial number and they will poke it into their computer and hand you a printout. Our police here are cheap, charged me $2.00 for a single page report.
Send a copy of that to Sonos and it will usually also make it onto a stolen property list that pawn shops and such use to avoid buying stolen equipment.
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