Best answer by jgatie
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Trueplay and Android
Userlevel 3
I have nearly $2000 of Sonos equipment. I love Sonos. Now comes Trueplay for tuning my Sonos speakers. What? Only iOS? Does anyone else here have an Android phone? I have used a Yamaha 4000 sound bar for years with speaker tuning and I love it. I really think Trueplay would improve my Sonos experience so I guess I better get an iPhone? :S:?
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Userlevel 7
+21
I'm going to scrweem and scweem until i'm sick unless Sonos provide Trueplay for Android 😉
Much more likely they will use the microphones in their speakers, which have known performance, and obsolete the iOS-dependent process eventually.
Userlevel 2
As a 10 year iPhone user, I switched to a Google Pixel 3XL this fall and have no plans on returning to iPhone anytime soon. Last year I spent $2,400 on Sonos speakers. Tonight I discovered that I can no longer tune them because I am not using an Apple iPhone. That is either a pure disregard for your customers or you are saying TruePlay isn't really necessary (unless you're an iPhone user). While I love the sound from my Sonos speakers, they do have a great deal of limitations compared to a much cheaper bluetooth system (i.e. no way to play sound from other applications like bluetooth can). I was willing to work around those limitations, but this TruePlay discovery has a sting to it. You make a Sonos app for my $1,000+ premium phone, but you're not willing to include tuning capabilities unless I am an iPhone user? Either TruePlay is a Sonos feature or it's an Apple feature. Which is it?
Figure I'll pile on this thread to keep it active.
I once had to borrow an iOS device to get them tuned at first. Recently relocated my Playbar, renamed the device from my Pixel 2, and of course, lost all my tuning. I no longer have access to an iOS device, so left with a sub-optimal experience 😞 Not cool. Pls, put on the dev planning schedule.
I once had to borrow an iOS device to get them tuned at first. Recently relocated my Playbar, renamed the device from my Pixel 2, and of course, lost all my tuning. I no longer have access to an iOS device, so left with a sub-optimal experience 😞 Not cool. Pls, put on the dev planning schedule.
Userlevel 1
It's obvious that most of you don't know how calibration works and that mics themselves can be calibrated. I don't think Sonos truly wants to resolve the problem or there software would have an algorithm, and calibration process for any mic. Maybe they think we aren't smart enough to go through the analyzer process... I would prefer to even buy a mic than having to ask around for an iPhone, and install Sonos on someone else's phone. At the cost of the speakers they could build in mics and analyize their invironment and reflections... Or a mic that plugs into the speaker... I had an iPhone and had my speakers tuned, but I switched to Android and when I moved my speakers they sounded terrible, so I turned off trueplay, and I can tell a difference in the clarity of my music. Disappointed that it's been over a year and nothing has changed. But like their soundbar that needs an update, they don't seem in any hurry to fix problems. Instead you can get red, green and yellow speakers. Lol.
Userlevel 7
+21
Surely you must know someone with an iPhone or iPad? Trueplay only needs to be done once, providing you are not moving the equipment or furniture about. It's not about Sonos deciding not to do this. It's about the number and variety of Android devices that are about vs Apple. With apple devices they have a small group of devices, with similar form factor and components that they can be sure how the microphone picks up sound.
There are literally thousands or variation on android devices with multiple microphone manufacturers. It would be impossible.
There are literally thousands or variation on android devices with multiple microphone manufacturers. It would be impossible.
We just purchased a playbar, sub, and 2 ones. They are either to loud or quite. Cant even tell one ons are on or they are blasting us out. Unfortunately we are android lovers and do not own apple products. Guess were going to either take the system back or buy a $100 product so wr can set them up. Kind of gives Sonos a black eye in my mind.
Oh, no argument from me on that. But I wouldn't use it as a reason for not purchasing the speakers.
I'd be quite happy with some sort of solution for you silly Android users 🙂 Seriously, I do kind of like the concept of a microphone of known quality that could be connected to the Android. But then I'm not sure how you could make sure that the system recognized that it was the appropriate microphone, and people would end up using anything they have lying around, and then complain to Sonos about it not working.
I just may not have enough brain power (obviously, just read my posts!) to solve this problem easily. Glad it's not in my hands.
I'd be quite happy with some sort of solution for you silly Android users 🙂 Seriously, I do kind of like the concept of a microphone of known quality that could be connected to the Android. But then I'm not sure how you could make sure that the system recognized that it was the appropriate microphone, and people would end up using anything they have lying around, and then complain to Sonos about it not working.
I just may not have enough brain power (obviously, just read my posts!) to solve this problem easily. Glad it's not in my hands.
I have; but it would be nice to get TruePlay on Android. I really like the idea of Sonos producing a plug-in mic. This might also make TruePlay on iOS even more accurate.
Honestly, it's not a required step to set up speakers. If you set them up in a normal fashion, they'll be just fine. When I ran TruePlay on my various 6 rooms, only in 1 case could I hear a difference. However, if you choose to stick your speakers underneath a table, or behind a cabinet, then TruePlay will make a difference that is impressive :)
Remember, there are quite a few users like you who only have Android devices, and somehow they muddle along without TruePlay use quite well.
Remember, there are quite a few users like you who only have Android devices, and somehow they muddle along without TruePlay use quite well.
Userlevel 2
I was looking at buying two Sonos Ones, but learning this throws a wrinkle into things. Having to find an acquaintance who has an Apple device I can use, and getting them to come over to setup my speakers just isn't a viable option for me.
Userlevel 7
+22
A Bluetooth microphone that could be connected to any Android device would make sense to me.
Why market a feature like True Play and then tell most of your audience they have to jump through silly hoops to get it to work and again if they move any devices?
Why market a feature like True Play and then tell most of your audience they have to jump through silly hoops to get it to work and again if they move any devices?
I would assume that Sonos is doing everything possible to figure out a way to bring TruePlay to Android. That being said, I also assume that it's an extremely complex issue, given the wide variety of hardware on Android devices.
Userlevel 3
Finally able to borrow iPhone and setup Trueplay for both orientation on my Play 3. It improves the sound as other people has mention (less muddy in the mids). It makes it enjoyable to listen now (I almost return the speaker previously).
It will be helpful if Sonos can make a solution for Android (either with selling separate mic or select major brands???).
It is useful for me who don't have many friends with iPhone.
I cannot move my speaker or play around with different placing unless I have iPhone on hand next time.
Also good luck bringing this speaker to South East Asia not many IPhone around :?
It will be helpful if Sonos can make a solution for Android (either with selling separate mic or select major brands???).
It is useful for me who don't have many friends with iPhone.
I cannot move my speaker or play around with different placing unless I have iPhone on hand next time.
Also good luck bringing this speaker to South East Asia not many IPhone around :?
Ah, I see your point. I clicked on the "Learn more about TruePlay" link, and found the iOS quote. You'd prefer to have it at the top level. Got it.
Userlevel 3
It does not mention that in Sonos Products page. i.e. https://www.sonos.com/en-au/shop/play3.html
This is what it says about Trueplay in Sonos product page.
"Sonos uses Trueplay tuning to make sure you get the very best sound out of your PLAY:3. No matter where you put it."
With sonos phylosophy of agnostic system and the price, I expected that to just work :P
My mistake though for did not do research (just got over excited with many reviews which often does not mention about this as well).
This is what it says about Trueplay in Sonos product page.
"Sonos uses Trueplay tuning to make sure you get the very best sound out of your PLAY:3. No matter where you put it."
With sonos phylosophy of agnostic system and the price, I expected that to just work :P
My mistake though for did not do research (just got over excited with many reviews which often does not mention about this as well).
Directly from this website, under the Trueplay area:
Tuning is quick and easy.
It takes just a few minutes and an iPhone, iPad or iPod Touch.
Where would you prefer it to be "advertised"?
Tuning is quick and easy.
It takes just a few minutes and an iPhone, iPad or iPod Touch.
Where would you prefer it to be "advertised"?
Userlevel 3
I am another customer stung by this. There was no advertisement up front that Android user is not fully supported.
If there are too many variation on Android, how about you target the majority first? Samsung galaxy S7 / S8 series?
Or sell separate microphone to calibrate which can be resold/shared for other Android users.
No progress after 2 years on Android trueplay, will be hesitant to invest on Sonos promises... 😞
If there are too many variation on Android, how about you target the majority first? Samsung galaxy S7 / S8 series?
Or sell separate microphone to calibrate which can be resold/shared for other Android users.
No progress after 2 years on Android trueplay, will be hesitant to invest on Sonos promises... 😞
I agree. It is fine to not have had Android tuning ready at the launch, but two years down the line from then to still not have addressed the needs of Android users is just laziness. Or lack of resources. As the ELAC example quote above shows, it is possible to do if there exists a will to get it done.
Userlevel 3
Sorry, but the assumption that you can just totter off and 'borrow' an iPhone anytime you want is just silly. It would be far easier to buy a $10 - $20 mic on Amazon and stick in a drawer when I'm done. Having this available only for iCrap is ridiculous.
Userlevel 7
+22
Why would any sensible person want to spend their good money on a device that is used once and then filed away for years? It's a 5 minute job to borrow an iPhone or iPad.
Besides, as custodians of the only planet we have it beholds us all to push back on our disgustingly consumerist society.
Userlevel 2
I think everyone who defends Sonos, makes it too easy for them. How hard can it be to bring a microphone to the market, which android users can plug into their phone, which has a similar quality level as an iPhone mic (which can't be more expensive than 5$)? i totally understand, that it is hard to make an app, which gives good truetone quality for all the android devices out there, but why not sell an externel mic?
Userlevel 7
+22
or you borrow an ios device ... seems a lot cheaper and easier. Job done.
Userlevel 2
Why can't they just supply a remote with a mic in it. Job done
Userlevel 7
+22
Comment vous savez il's ont rien fait?
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