I am unable to browse my stream in SoundCloud. When I choose the "Stream" option, I get the error message "Unable to browse music"
All other SoundCloud options appear to be working fine: "Likes", "Following", etc.
I have tried deleting and re-adding the service several times, and it makes no difference.
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Please try restarting the PLAY:1 but removing the powercord for 20 seconds and plugging it back. Once done, try browsing again.
Hi. Just the one. It's not a playlist, just a track.
Thanks again, how many EDX playlists are displayed in total?
Thanks for the quick reply. I've done that now. Confirmation number is 4448389.
Yes, please do and reply with the confirmation number so we can have a closer look.
Can I do this? I saw the reply above and was hopeful it'd work but I still get the same error when trying to browse my SoundCloud stream.
OK, it just worked...!?! I guess that's good... but weird all the same. I tried Stream in order to submit the system diagnostics... and it worked fine! Wouldn't you know it.
So... I guess my incident is resolved for now. Thanks for your patience Daniel.
So... I guess my incident is resolved for now. Thanks for your patience Daniel.
Hi Paul and Leon,
Could you please submit a system diagnostics, right after seeing the "unable to browse" message, and reply with the confirmation numbers?
How to submit a system diagnostics
Could you please submit a system diagnostics, right after seeing the "unable to browse" message, and reply with the confirmation numbers?
How to submit a system diagnostics
I recently rebooted my whole system and when everything was back up and connected Soundcloud Stream was unable to browse music. Have removed and re-added but still no Stream 😞
there had been a short outage of the service, which has been fully restored in the meantime.
Hi Daniel,
I added another family member's SoundCloud account, and their Stream is working! However when I switch back to my account, I still get "Unable to browse music"...
Perhaps there is something in the content of my Stream that is causing the error?
there had been a short outage of the service, which has been fully restored in the meantime.
Hi Paul,
I need to apologize, should have read the topics subject.
Would you be able to try with another Soundcloud account? E.g. create a free one?
Alternatively, if you contact our Technical Support Team, my colleagues could try with a test account.
there had been a short outage of the service, which has been fully restored in the meantime.
Hi Daniel,
when I choose "Stream", I see the circular 'busy' symbol for a second or so, and then receive the message "Unable to browse music".
All other personalized options in SoundCloud appear to be working fine: Likes, Playlists, Following, Followers. It's just Stream that exhibits this problem.
I've tried this in several different controllers (PC, Mac, iPad, Android, CR100, CR200) with the same result.
there had been a short outage of the service, which has been fully restored in the meantime.
Hi Paul,
what exactly is not working as expected when using "Stream"?
there had been a short outage of the service, which has been fully restored in the meantime.
Sorry, that didn't fix it. This is not solved. The problem is persistent. I removed and re-added the service once again: everything seems to work as expected except for Stream.
Can you please remove the "Solved" status?
Hello,
there had been a short outage of the service, which has been fully restored in the meantime.
there had been a short outage of the service, which has been fully restored in the meantime.
same hear, stream doesn't work. If I go to followers I can see the artists and tracks. Very Annoyinh
Same here, nothing works
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