SONOS. STOP THE UPDATES
STOP IT. SERIOUSLY. JUST STOP IT. I JUST WANT TO LISTEN TO MUSIC. I WANT TO BE ABLE TO TURN ON MY STEREO AND LISTEN TO MUSIC AND RELAX. INSTEAD YOU CAUSE ME STRESS WITH YOUR CONSTANT INTERRUPTIONS.
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Started with Sonos 10+ years ago. It used to just work. Very few updates and the ones that came out installed almost flawlessly. Today they hit every month or 2 and usually necessitate hunting down a speaker or two to reboot. I have 30 or so units spread over 2 houses and a business. They all have trouble updating. I thought the units talked to each other over their own network. Why can't they sort out the ip issues without bothering me? How about updating in the background without the need for me to be involved. Used to love and recommend the system, not so much any more! We should be able to use them as a consumer not a network tech.
Userlevel 7
+22
That’s why androids make better controllers. They tend to last longer before android obsoletes them. And they do direct sonosnet connection.
Userlevel 7
+17
I don't mind the updates, it's killing controllers every couple of years that takes some getting used to, unless you are the sort to buy the latest iphone every year. It's an un-expected cost to us old guys. Especially when google play still works great from Samsung tablet that is dead to sonos. If google can still make it work, why can't sonos?
Luckily my 2 daughters must have latest ones, so I have their old phones to use when the iphone5 gets dropped in July.
Luckily my 2 daughters must have latest ones, so I have their old phones to use when the iphone5 gets dropped in July.
BCM,
With whackster's stress levels being that HIGH, I’m not sure he will still be around for the next update anyway. 😃
With whackster's stress levels being that HIGH, I’m not sure he will still be around for the next update anyway. 😃
Well isn't life just rosy for you. You obviously don't have kids or other interruptions going on around you.
Music is the thing that calms our house and brings serenity to what is otherwise chaos. All I wanted this morning was some relaxing background music while we get ready for the day.
I'll say again... ALL UPDATES DISABLED ON ALL DEVICES. Yet when I turn Sonos on, at the most critical of times I get interrupted and told "NO MUSIC FOR YOU" (did the soup nazi design this app?)
Click, prompt, ignore, cancel, app shuts down, If say no to either, I get bounced out of the app, or Sonos says, well bad luck for you, we're going to limit your functionality (like no EQ). reopen app, I click update. Device App updates. App shuts down. Reopen app. Now I have to update the controllers. read, curse, accept, waiting to update controller....
Now the wife nagging, go get breakfast ready. Daughter running around agitating, because I'm not getting her breakfast ready and ignoring her. She wants to play with the ipad I'm holding in my hands, so I'm blocking the kid with one hand, holding device in another. Then the TV gets turned on and tantrums now that music overrides the tv speakers.
15 minutes later. The house is at war. So, screw you with your new age mantras. There is no silence when sonos updates. We were a happy household until SONOS put itself first and interrupted us.
Those hipster SONOS coders and their idealistic lifestyles need to understand what goes on in the real world. No doubt their software updates KPI's are being met though, so as long as they're happy. Self centred pricks.
Sorry man, but you need to get control over your household. If all hell breaks loose because there is no music, you've got much bigger problems on your hands than Sonos updating.
Userlevel 7
+22
Sonos deems? You mean Apple deems! So life moves on. No paranoia just adjust to the times.
Effectively Apple is not supporting a ton of devices because of airplay2 appears. And Sonos is adding airplay2. Huh wonder if a device may not be capable of handling the new coding? Go figure.
Effectively Apple is not supporting a ton of devices because of airplay2 appears. And Sonos is adding airplay2. Huh wonder if a device may not be capable of handling the new coding? Go figure.
And now you can be paranoid that an update is going to brick one of your devices that Sonos deems unfit to live.
Sonos are speakers. Speakers are an appliance, "like" a toaster. This is called an analogy.
Modern appliances have updates. This is called a fact.
Don't like it? Don't buy modern appliances.
Userlevel 7
+22
My updates never mess anything up . . . bring em on.
Sonos are speakers. Speakers are an appliance, "like" a toaster. This is called an analogy.
Well isn't life just rosy for you. You obviously don't have kids or other interruptions going on around you.
Music is the thing that calms our house and brings serenity to what is otherwise chaos. All I wanted this morning was some relaxing background music while we get ready for the day.
I'll say again... ALL UPDATES DISABLED ON ALL DEVICES. Yet when I turn Sonos on, at the most critical of times I get interrupted and told "NO MUSIC FOR YOU" (did the soup nazi design this app?)
Click, prompt, ignore, cancel, app shuts down, If say no to either, I get bounced out of the app, or Sonos says, well bad luck for you, we're going to limit your functionality (like no EQ). reopen app, I click update. Device App updates. App shuts down. Reopen app. Now I have to update the controllers. read, curse, accept, waiting to update controller....
Now the wife nagging, go get breakfast ready. Daughter running around agitating, because I'm not getting her breakfast ready and ignoring her. She wants to play with the ipad I'm holding in my hands, so I'm blocking the kid with one hand, holding device in another. Then the TV gets turned on and tantrums now that music overrides the tv speakers.
15 minutes later. The house is at war. So, screw you with your new age mantras. There is no silence when sonos updates. We were a happy household until SONOS put itself first and interrupted us.
Those hipster SONOS coders and their idealistic lifestyles need to understand what goes on in the real world. No doubt their software updates KPI's are being met though, so as long as they're happy. Self centred pricks.
ALL UPDATES DISABLED ON ALL DEVICES. Yet...Happened again this morning.
There hasn't been an update for weeks.
And in case you haven't noticed, Sonos is not a toaster or a washing machine (even though there are many major appliances that require updates nowadays, like refrigerators, TV's and yes, washing machines).
NO. They do not. How many times do you update your toaster, washing machine, refrigerator, DVD player, television? NEVER. This is an appliance. Not a computer. I bought speakers to listen to music. The system I bought a couple of years ago was fine. I don't need Alexa or any other feature upgrades. Don't force updates on customers.
ALL UPDATES DISABLED ON ALL DEVICES. Yet...Happened again this morning.
Thanks Ken. I have done with with other devices such as my IP security cams and generator monitor. I found the happy spot in my Hitron cable modem to make the reservations however the host names for the Sonos speakers register as 'unknown' and therefore the modem will only make a reservation on one host name called 'unknown'. It is coming to the time to put the darn think into passthrough mode and put a better router in place. It is too bad that static IP addresses cannot be configured at the Sonos devices. My DHCP table is set up to .199 and then my static devices are above that. The advice given by both of you is spot on as the more I observe the problem the more I think my router is dropping the speakers when it renews the leases.
Proppilot,
What jgatie is saying is extremely good advice. Add all your Sonos devices to your routers DHCP reservation table. It is one of the best things you can ever do, IMHO.
I followed his advice and did it some years ago... I have never had a single problem since, with any of the Sonos updates. My friends and family have done the same with their Sonos systems and it’s the same story for them. Not one single update problem.
What jgatie is saying is extremely good advice. Add all your Sonos devices to your routers DHCP reservation table. It is one of the best things you can ever do, IMHO.
I followed his advice and did it some years ago... I have never had a single problem since, with any of the Sonos updates. My friends and family have done the same with their Sonos systems and it’s the same story for them. Not one single update problem.
Okay, will try static IPs and see what happens. Thanks for the suggest.
Userlevel 5
+12
I must be LAF because apart from the odd drop out which I artribute the nature if my home (4 tmstory townbhose with concrete floors and a singke wifi/boost setup) I’ve had very few issues. There have been a few uodates recently, but not much more than my iphone, laptop and other smart devices jnsist upon. They usually take two to three minutes ansld then the music resumes.
Dude your cr100s are ******. Hopefully you dont have a large number. Sonos is giving 100 dollar voucher per controller so jump on that while you can.
May be the wrong forum but I can't seem to find my way back to the right one. I just updated my CR100 controller and Sonos told me after I updated that it would no longer work after this update. Sonos did not notify me by E-mail or otherwise about this limitation. Sonos should not even permit the update to be installed if it renders the controller unusable. I don't give a flip about Sonos's attitude that a ten year life is adequate. Let me decide that. If you don't want to support it, that's fine but DON'T make it useless without warning me. I am ANGRY at Sonos right now and certainly will not be telling my friends to get a Sonos system!!!!!!! If you had a vintage Volve that you loved, how would you like it if Volvo installed an update on the car's electronics in the guise of a really useful improvement that made the car useless???
You have the symptoms of a network problem, specifically dupliicate IP assignments. A network refresh by rebooting every network device, followed by assigning permanent IP addresses to your Sonos units in your router setup, will stop it from happening again. I did this years ago, and never have a problem with updates, even while on beta.
Okay fair enough. I exaggerated about updates. I will be more specific. There is at least one update a month however with all of the updates, the platform has become far more unstable than it ever was. Without exaggerating I would say that at least four times per month when I go to use Sonos, it tells me I need to update my controller OR I get the flashing orange light. When I open the controller on my iMac, none of the music sources are selected for the speakers and I need to reselect them. That is at least once a month. So, as a long term (I am sure first wave) user of the devices, there are far far more occasions when I go to just press the play button in a room to listen and I have to go back to the controller and do something. Either an update, a reset or a remapping of my music. Obviously I am not alone as there are many many comments about this exact issue. Sonos is becoming like Apple. Too many peaks and tweaks that affect the stability of the system. For years I could just press PLAY and it plays. Now I am in my shop two floors below my controller (again last night) and pressed play and nothing. Flashing orange light. Went to the controller on my Mac and had to remap Slacker to all of the speakers. Just saying (and not exaggerating).
Sonos does not have weekly updates. Unless there is a bug fix pushed out, they don't even have monthly updates. So you are either exaggerating, or you are participating in a voluntary beta, which by definition requires frequent updates.
I am definitely forced to pile on. I am a long term user (from the beginning) and Sonos is getting as bad as the Apples and others of the world that believe that constant updates are needed. I have the Play units all over the house and seems like at least once week / every other week I go into a room, tap the button to play and get the darned flashing orange light. Have to go back to the control app and reassign the music to the speakers. Used to be the best IOT toy I had and now it just pees me off as much as my (long ago) beloved Apple stuff does......
Userlevel 7
+22
Part of the reason DHCP doesn't just work for Sonos is because it was designed for individual devices to request an IP address from the router. It didn't matter if the IP changed randomly as the device and router were both happy to deal with that.
With Sonos you are dealing with a mesh of devices that have to have to maintain coordination between themselves over what IP addresses each are using. That means that if the router's DHCP server changes an IP address the router and changed device are good BUT there is no method for DHCP to notify all the other Sonos devices that one of them has been moved to a new address. Electronic confusion ensues.
Assigning a reserved IP address f or each Sonos device keeps this from happening as every time a Sonos device checks the DHCP server it is given the same address and the Sonos mesh is kept happy.
I can't point my finger at anything but I feel like this used to be less of a problem than it has been recently. Maybe Sonos tweaked something and that impacted how fast and well the mesh recovered or maybe something else changed.
I do know it impacts a variety of routers, from inexpensive home ones like an RT-AC66U, mid grade commercial gear like the Ubiquity Edge Routers, and fairly high end NetGate/pfSense routers. That implies it is not a router issue.
Assigning the reserved addresses takes a few minutes and solves many issues. You can even assign names to your Sonos devices so you can browse by name rather than trying to find and browse an ever-changing IP address.
With Sonos you are dealing with a mesh of devices that have to have to maintain coordination between themselves over what IP addresses each are using. That means that if the router's DHCP server changes an IP address the router and changed device are good BUT there is no method for DHCP to notify all the other Sonos devices that one of them has been moved to a new address. Electronic confusion ensues.
Assigning a reserved IP address f or each Sonos device keeps this from happening as every time a Sonos device checks the DHCP server it is given the same address and the Sonos mesh is kept happy.
I can't point my finger at anything but I feel like this used to be less of a problem than it has been recently. Maybe Sonos tweaked something and that impacted how fast and well the mesh recovered or maybe something else changed.
I do know it impacts a variety of routers, from inexpensive home ones like an RT-AC66U, mid grade commercial gear like the Ubiquity Edge Routers, and fairly high end NetGate/pfSense routers. That implies it is not a router issue.
Assigning the reserved addresses takes a few minutes and solves many issues. You can even assign names to your Sonos devices so you can browse by name rather than trying to find and browse an ever-changing IP address.
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