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Sonos iOS Apps volume not working with iPhone volume button

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87 replies

K
Userlevel 3

Nice. 🏄🏼 is good. 

B
Userlevel 7
Badge +18

For sale: 

No trading allowed in this community. Has been reported.

D

Sonos is not a music player like Apple Music or pandora. It was nice to be able to use the volume control inside the app itself. But moving the tab is not that big of a deal. Y'all get overly wound up over the littlest of things. I am sure apple wants to limit Sonos and certain apps functionality to drive people to THEIR product. Don't blame Sonos blame apple. 

If it is that big of a deal, just use the voice commands “hey Sonos turn it down 20%” etc. 

 

Y’all havent read the entire thread, Ubet, or you’d understand that all the response leads to the point that Sonos made this decision themselves. I’ve had Sonos products since 2012 and am a big fan, even still have my original play5, never complained once, so this isn’t some gripe - I’m funamentally annoyed that a feature I use EVERY DAY has been removed.

Voice controls are just as useless as unlocking the phone if you’re in a room where someone else is sleeping. It’s a backward step, Spotify can handle it, Sonos now can’t… so its achieveable, they’ve decided not to.

M
Userlevel 2
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This is a significant setback for the product. Is anyone aware if Sonos produce a hardware remote control that can be used with their products instead? Thank you. 

I agree.  I would even spend additional money for a hardware remote.  If you are going to make things harder to control at least give us a better option.  

Also, since I see some mods have removed things.  Is there any plans to bring this back?  Not a total deal breaker but I am starting to lose patience with these kind of things.  Sonos is less and less the only game in town (cough Audio Pro) and I would hope they would get that.  I have over ten products, but also I am one of the types to sell everything and go to a whole new ecosystem if I get annoyed enough.  

E

Here ya go:

https://www.soundguys.com/best-sonos-alternatives-20930/

M
Userlevel 2
Badge

This is a significant setback for the product. Is anyone aware if Sonos produce a hardware remote control that can be used with their products instead? Thank you. 

I agree.  I would even spend additional money for a hardware remote.  If you are going to make things harder to control at least give us a better option.  

Also, since I see some mods have removed things.  Is there any plans to bring this back?  Not a total deal breaker but I am starting to lose patience with these kind of things.  Sonos is less and less the only game in town (cough Audio Pro) and I would hope they would get that.  I have over ten products, but also I am one of the types to sell everything and go to a whole new ecosystem if I get annoyed enough.  Or maybe check that stock price.  Ticking off loyal customers is not the way to improve that.  

 

It seems like you might not be aware that the reason this was removed is because it would not work reliably ( would not work in some scenarios, had to repaired every time Apple changed things) and did not fit wit Apple’s policies.  That means that no other multiroom audio system (other than airplay, which Sonos supports) is going to be able to do this either. That means there isn’t going to be a plan to bring it back till Apply changes their policy.

Sonos is very unlikely to produce their own hardware remote.  They have been down that road before and abandoned the idea when smartphones became a thing and made their remotes essentially obsolete. There are some 3rd part remotes out there, ikea already mention, and lutron is another good option.

The part that I don’t get is how Spotify and Tidal both work fine, and also I never once had an issue.  If those companies can make it work why can’t Sonos?  It seems to work just fine elsewhere.  If all companies were giving up I would say sure, but this appears to be more of a Sonos issue than it being impossible.  

M

@buzz - you assume ppl are using Spotify… guess what, not everyone is. It’s a big deal that this features is gone, sure there are workarounds, but that’s all they are, nothing as convenient as changing vol without unlocking an iPhone was.

G

I’ve tested the S1 app by downgrading one speaker and the iPhone sonos app volume control works!! I did not check S1 in the Lock Screen as that was less important to me. S2 volume control never works anymore. This is a big deal to me as I used to be able to control the volume with everything including my Apple Watch. None of these work anymore. A real disappointment. 😣

 

How do I downgrade my entire system to S1 to get this vital feature back? I get an error saying downgrading failed. Do I need to buy new S1 units?

 

Thanks in advance!!

N
Userlevel 7
Badge +19

@buzz - you assume ppl are using Spotify… guess what, not everyone is. It’s a big deal that this features is gone, sure there are workarounds, but that’s all they are, nothing as convenient as changing vol without unlocking an iPhone was.

I don’t use Spotify. I did use the feature, but I don’t consider it to be a big deal for it to be a dropped feature. 
I’m not trying to be confrontational; I’m just saying it’s not a big deal to everyone. I accept that it was an important feature to you, and many others, but not to all. 

G

I’ve tested the S1 app by downgrading one speaker and the iPhone sonos app volume control works!! I did not check S1 in the Lock Screen as that was less important to me. S2 volume control never works anymore. This is a big deal to me as I used to be able to control the volume with everything including my Apple Watch. None of these work anymore. A real disappointment. 😣

 

How do I downgrade my entire system to S1 to get this vital feature back? I get an error saying downgrading failed. Do I need to buy new S1 units?

 

Thanks in advance!!

 

S1 no longer has it, either.  Apple clamped down on its rules against using hard buttons or the lock screen to control 3rd party hardware.  If Sonos didn't get rid of it, they'd be kicked off the App Store. 

 

In app S1 volume control works with IOS 17. I just need to know how to move the rest of my system over to S1. Waiting for support on this request.  

M
Userlevel 2
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As I understand it the feature works with music players. The Sonos app is not a music player (the speakers fetch the music themselves) but a remote to the system…..

I never actually thought about their music service.  if they consider the app just a controller and don’t support volume then I am sure it will push some folks to other services (it easily would me).  Why would you even consider the Sonos service if it has inferior functionality.  I just think they should reconsider  this decision because I am sure they are also costing themselves radio subs.  

Airgetlam

Some speakers can not be ‘downgraded’ to S1, they don’t exist in the operating system as a defined speaker. Which devices are you interested in downgrading?

It might help you to read this, and the associated FAQs. 

Bruce
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