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Sonos iOS Apps volume not working with iPhone volume button

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87 replies

buzz

I think that many S2 users could simply start using AirPlay rather than the SONOS controller. Some S1 users could use AirPlay with some SONOS players, but without the Group capability.

S
Userlevel 1

What do blind people do? 

J
Userlevel 1

Kinda vexing that the volume button functionality is still available if we abandon S2 and use the Apple Music app.  

M
Userlevel 2
Badge

@mattmik You can still control volume with the Sonos app (or voice, or the IKEA Dirigera Hub and remote) , just not with the lock screen controls.

If I have the Sonos app open on my phone I cannot use the volume buttons either.  I have to use the slider which is not ideal.  Am I missing something?  I would be fine with having the app up but that is not functioning on the two iPhones in our house.  

I would not mind the Ikea remote, but they have a habit of discontinuing things pretty quickly and the $80 or so it cost isn’t cheap.  I also have two other smart hubs in my house,  I still would love it is Sonos would make an OEM remote.

S
Userlevel 1

I don’t need a work around. I need what I paid for. Why can it work on android and not iPhone ffs it’s not rocket surgery. It’s 2 buttons on an iPhone lol 

U
Userlevel 1
Badge +4

Sonos is not a music player like Apple Music or pandora. It was nice to be able to use the volume control inside the app itself. But moving the tab is not that big of a deal. Y'all get overly wound up over the littlest of things. I am sure apple wants to limit Sonos and certain apps functionality to drive people to THEIR product. Don't blame Sonos blame apple. 

If it is that big of a deal, just use the voice commands “hey Sonos turn it down 20%” etc. 

 

Y’all havent read the entire thread, Ubet, or you’d understand that all the response leads to the point that Sonos made this decision themselves. I’ve had Sonos products since 2012 and am a big fan, even still have my original play5, never complained once, so this isn’t some gripe - I’m funamentally annoyed that a feature I use EVERY DAY has been removed.

Voice controls are just as useless as unlocking the phone if you’re in a room where someone else is sleeping. It’s a backward step, Spotify can handle it, Sonos now can’t… so its achieveable, they’ve decided not to.

Yes I read the whole thread, and understand that it was disabled because they couldn’t keep it working for apple and Apple doesn’t allow the function on stuff that isn’t a music player. That is why it still works on Android not ios. 
 

just because you only choose to see what you want to see doesn’t change the facts. 

Airgetlam

There’s already a thread about this:

 

Bruce
Y

@mattmik You can still control volume with the Sonos app (or voice, or the IKEA Dirigera Hub and remote) , just not with the lock screen controls.

If I have the Sonos app open on my phone I cannot use the volume buttons either.  I have to use the slider which is not ideal.  Am I missing something?  I would be fine with having the app up but that is not functioning on the two iPhones in our house.  

I would not mind the Ikea remote, but they have a habit of discontinuing things pretty quickly and the $80 or so it cost isn’t cheap.  I also have two other smart hubs in my house,  I still would love it is Sonos would make an OEM remote.

I would agree. I’d rather an OEM remote over the app or an expensive third party remote. I realise that wouldn’t necessarily be everyone’s preference though. I hope Sonos do look at alternative options as, regardless of the reason for the functionality removal, it does lessen the product offering quality. Sonos might blame it on apple but I expect fewer people would ditch their apple products if the choice was to be forced. 


Thanks for remote suggestions. The ikea offering is a bit expensive but I will look into lutron now.

 

J
Badge

What a stupid excuse.  No more sonos products for me.

buzz

dcsearle,

Your world has not completely collapsed. You can have it your way by simply playing Spotify using the Spotify App. If the Spotify App annoys you in some way, take this up with Spotify.

While Lock Screen controls seem to be central to some users’ vision, I never use them other than to explore a comment made here. I don’t want my phone/pad/computer fussing with music. This was my original reason for adopting SONOS. If my phone/pad/computer crashes or needs a reboot, the music continues. Plus, in my opinion, there are awkward interactions between Apps with respect to handling audio. If I interact with another App that provides audio, it may replace the music and it is quite awkward to revert to the music. Also, I move around and the Lock Screen tends to be linked to the wrong Room. This could result in my accidentally adjusting the wrong Room or another user adjusting my Room.

Airgetlam

Right. Boycott Sonos, based on a decision made by Apple. Makes sense. 

Bruce
V

Interestingly the BBC Sounds app still works with the iOS lock screen and hardware volume buttons. Maybe Sonos could have a word with them to see how they do it?

 

S
Userlevel 1

The whole thing is bizarre. I have reached out to Sirius and they are looking into it 😎

S
Userlevel 1

Thanks. Sirius is aware of my concerns as is Sonos. Apple Music and Spotify do not have the content I’m interested in

Airgetlam

BBC sounds app works by playing the sound directly through the iOS system. Sonos plays the sound by the remote control app telling the speakers where to go and get the stream from, so nothing is ‘playing’ on iOS, it’s all on the speaker. 

Bruce
R

How is a user expected to change the volume of tunes played from the iPhone on the Beam?

106rallye
Userlevel 7
Badge +17

@Siriusblows Maybe I was confused because you mentioned you where working with the Sirius app, not the Sonos app?

@YellowGypsy See https://www.ikea.com/us/en/p/symfonisk-dirigera-sound-remote-with-hub-kit-gen-2-smart-white-s79536918/

S
Userlevel 1

Nice thanks. I’m confused as well sometimes. I use the Sonos  app to listen to Sirius satellite radio on an sl 1   I’m not aware of a way to connect the Sirius app to the the sl1.  I believe but don’t know or care that the new Sonos  speaker is Bluetooth and I could use the Sirius app but that’s not my reality. I’m gonna * the speaker and do something else Sonos free 

 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

K
Userlevel 3

Apple isn’t forcing this - Sonos made this decision on their own. The end. 

B

such nonsense, Sonos and Apple have problems with each other and the customer has the errors again, when will these problems finally stop... Other apps can access the volume controls without any difficulty, excuses for stupid...🤢

N
Userlevel 7
Badge +19

Apple isn’t forcing this - Sonos made this decision on their own. The end. 

Always a pleasure to encounter those who know best.


Not “know best”: they  just “know”. They rarely reveal the source of their knowledge, of course, or any facts to justify it.

Perhaps @KP2023America will be an exception? 

K
Userlevel 3

The Sonos Rep literally told me it was Sonos’ decision. I posted that in my first post. No need to turn this into a partisan issue although it’s hard to tell if you have a position or just want to be combative. Go out and get some sunshine. Enjoy the beach. Greet the world with a smile. 😎

B

I call *, laziness or corporate nonsense - and probably all three. How can they think this is acceptable?

 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

W

This sucks! Now I have to go into app and swipe volume op or down. Much prefer using the physical volume buttons on iPhone also when locked…
 

Gotto change as this is not user-frienfly at all!

106rallye
Userlevel 7
Badge +17

No. Apple makes problems by only letting music players change volume, not remotes like the Sonos app. What can Sonos do?

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