Question

re-install previous version of controller

A
Userlevel 3
Badge +8
I HATE the new iPad and iPhone controllers, and I am mad as hell that you would force this piece of crap on a long-time and frequent user like myself. Is there any way to revert to the previous controller version? Where is the Queue on the iPhone version??? I use the queue all the time.
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33 replies

S
why would Sonos not check the operating system on the computer before installing an update that could not run on that operating system - then tell me I need to upgrade the operating system ..... pathetic !
T00LF00L
Userlevel 6
Badge +11
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
No doubt.
I am just a worthless liar. I am just an imbecil.
U
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
Many of my better audio components were purchased in the mid to late 70's and the remotes on all of them still work just fine. I think your view on the appropriate lifecycle for audio components may not be aligned to the expectations of your customer base... especially those who have a large investment in multi-room audio infrastructure and related control hardware.
Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
U
Userlevel 3
The new software stops me using my Ipad 1 to control my Sonos system.

By all means upgrade the software but please can someone tell me where I can get the old version from so I can continue using my Ipad to operate my Sonos?

Better still, why not put older version on your website to download, Sonos? I can't see what harm it would do. Perhaps you can tell me.


Hi Roger, I can't help with restore I'm afraid, but it also depends on which software version you've already got. If it's 5.1 on the speakers then I don't believe any controller version pre 5.x will work. If you have 5.0, then 4.x (certainly 4.3) of the controller will work. There is no way to downgrade 5.x speaker software to prior versions. For your iPad1 have a look for the independent app Sonopad. http://sonopad.com/ Graham
R
The new software stops me using my Ipad 1 to control my Sonos system.

By all means upgrade the software but please can someone tell me where I can get the old version from so I can continue using my Ipad to operate my Sonos?

Better still, why not put older version on your website to download, Sonos? I can't see what harm it would do. Perhaps you can tell me.


I have discovered I have got a copy of Sonos version 4.1 on  a Time Machine copy of my Mac on a hard drive, which would allow me to continue using my Ipad1 to control my Sonos system.

Does anyone know how I might install it on my Mac? When I tried to do so before, I simply asked me to download a new version from the Sonos website. 

Perhaps I need isntallation software? Does anyone have it for Sonos 4.1?
B
Userlevel 1
Yes agree!
B
Userlevel 1
Well, I appreciate the quick reply.  My biggest issue is with the source selection area on iPads.  I rarely need to use those buttons, but they're taking up over half the screen (in landscape orientation) and that white background is "screaming" at me...  I'll just leave it in the mode where it displays the album art, but it would be nice to see a little more "balance."   I get the uniformity thing among devices, but just filling up the extra space on iPads with those big buttons isn't cutting it. 

Have a swell day!
Agree completely, what a mess the Ipad interface. Was good and handy now trash.
Would be good tohave it skinable or just let me install the previous version. I will take the risk that some new stuff or boxes will not work.
Good thing is that since I started with Sonos there now is enough competition to go to 🙂
R
The new software stops me using my Ipad 1 to control my Sonos system.

By all means upgrade the software but please can someone tell me where I can get the old version from so I can continue using my Ipad to operate my Sonos?

Better still, why not put older version on your website to download, Sonos? I can't see what harm it would do. Perhaps you can tell me.
Ryan S
Userlevel 7
Badge +26
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
The CR100 first came out in 2004 and we've been keeping them part of the Sonos system ever since, including adding many new features and functions through software updates.

It is our goal to keep the CR100 able to control your system as long as possible. Ultimately though, the CR100 as a product is over 10 years old and we've had to make some tough decisions about how long we can keep them functional. The software on the players has continued to evolve well past what we envisioned when the CR100 was first designed and in this case, ensuring you could continue to control systems with the CR100 required sacrificing additional functionality. 

These additional functions are available on all of our other software controllers, free for iOS, Android, Windows PC, and Mac.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
M
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
Ryan, the same controller if not updated to 4.3 does keep up so far.  So it is not really convincing to say that.  In other words SONOS appears to be breaking functionality intentionally.  I can see that, I cannot see why.
The CR 100 has some software that speaks to the players to tell them what to do.  I can not see how players can be developed (also by SONOS) so that they are unable to respond when a CR100 tells them to increase treble (as one of many possible examples).  This simply does not make sense to me at this time.  The fact that SONOS is crippling that software makes more sense to me, coupled with lack of effort on SONOS's part to explain.
There are many people asking what is the customer benefit that should make this sacrifice worthwhile.  What is in it for me? Also why can I not use the CR 100 to its fullest when I kow as yet it is possible, why break it now? How does SONOS respond to these 3 questions?
J
Ok my players and amps are still on 4.2...I removed the 5.0 controller from my ipad but when I try the old version...still installed...I am asked to upgrade. I am going to try to restore from a backup and see if that helps. Fortunately we didn't upgrade the second ipad here.

So forgetting about the controller app for a sec, what does the 5.0 release for the components do? what improved? If it was only to be compatible with the controller... well I can live without it. While I have done the component upgrades over time, I frankly never noticed a difference.
Ryan S
Userlevel 7
Badge +26
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
Hi John,

If your controller software is running a different version from the rest of your system you won't be able to adjust settings. So please check under Settings > About my Sonos System to make sure everything is on 5.0. 

@Mehmet, as new features are added to the system and protocols are changed, the CR100 unfortunately simply can't keep up. We're trying to keep it around as long as we can though. You'll notice the CR100 can't updated past 4.3.
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M
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
SONOS giveth, SONOS taketh away!
You have a problem with that ?

See thread:  https://ask.sonos.com/sonos/topics/cr_100_lost_menu_items_with_update

Looks like SONOS decided to remove considerable functionality from CR 100 controllers for no apparent reason, or explanation.  We should protest and demand the functionality we paid for.
J
What happened to various controls: room settings for EQ, bass, treble, balance? for Naming rooms? Managing music library/forcing a re-index? etc etc
U
Userlevel 2
Badge
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
This update broke my home automation system!  I play Sonos through an integrated HA system, and Sonos have just yanked the Group Coordinator stuff!  So I too want to go back to the previous version, but of course, as is the fashion these days, you are just pushed unwillingly along, no matter how much money you have spent setting this system up.  I am NOT a happy customer.  I had another 2 rooms to kit out with Play 3's, but that won't be happening now that I can no longer integrate with my HA system. See http://forums.sonos.com/showthread.php?t=40054
nicka99
Userlevel 7
Badge +17
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
Please 'me too' this link and we can just hope sonos come to their senses soon https://ask.sonos.com/sonos/topics/give_us_the_old_app_back_please
U
Userlevel 3
Badge +1
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
Ugly, ugly, ugly
For ipad users, look at sonopad, really nice design
Best regards ullum
R
Userlevel 2
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
My wife and I updated to the latest software on our iPhone 4's, and we hate the new interface. Also connecting to the system is slower. We Love our Sonos, but this software update is a disappointment. We are not going to update the iPad Sonos.
T00LF00L
Userlevel 6
Badge +11
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
They need to figure out how I can connect with the he old app because the new one is CRAP.
I am just a worthless liar. I am just an imbecil.
nicka99
Userlevel 7
Badge +17
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
From what I have read elsewhere, if you don't delete the old ipad app it will continue to work ok. However if you delete then re-install the app again and try to connect it to components that are already updated to 5.0 then it will no longer connect. In other words I think it's too late for you - sorry
U
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
Thanks. Is there any way ican reinstall the old ipad app? I have it saved on my computer and tried synching the ipad to it, during which I uninstalled the new one and reinstalled the old one but then when I came to setting it up, the old app would not perform the set up procedure in recognising the sonos components and prompted me back to the newer version.
Ryan S
Userlevel 7
Badge +26
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
Sonos playlists are saved Sonos Queues. You can add tracks, albums, existing playlists to your Queue, and then save it as a Sonos Playlist to be used again. These saved playlists are stored on your players and can be accessed under the header Sonos Playlists.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
U
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
Ok. So I make the playlist and then save as a playlist ?
Ryan S
Userlevel 7
Badge +26
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
You can still make Sonos Playlists by saving an existing queue. On mobile controllers, from the Queue screen there's a button on the bottom right which says Save.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
U
Am I being stupid or can you no longer make a sonos playlist, not very tech savvy so maybe sounds rubbish but the last app was ace and helped me do it, this one I can't work it out.
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