Password to avoid guests changing music



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186 replies

Bummer. I'd say Sonos must not like making money but with the price of these systems for home users they obviously do.
Possibility of this happening just to accommodate Enterprise networks - Zero.
As someone who just setup their first Sonos system on an Enterprise network I can honestly say that once you configure your environment correctly, which Sonos is severely lacking in documenation for those kinds of setups, the system itself sounds fantastic.

But if Sonos ever wants these to be user friendly in large scale networks they need to implement a simple password process to take control of a discovered Sonos system. This is the systems only flaw that I have found.

Yes you can setup special SSID's just for system to use but if you want users to be able to discover and control the system from a completely different network you are opening up that system to be controlled by other users. Can you segment the networks so you can only control the Sonos from a particular subnet or SSID....yes. But you shouldn't have to create 3 networks (1 for general users, 1 for the sonos system and 1 more for Sonos control). That is a completely unrealistic request when Sonos could just attach a password process for zone/system control upon discovery.

For those of you saying that adding a password to control a sonos system is just adding complexity to a system that is supposed to be easy to use....a user has to enter a password to jump on a separate SSID setup for sonos control, or enter a password to join a wireless network to begin with anyway so that argument doesn't hold water. For those of you saying it would be difficult for Sonos to implement that's total BS. They systems themselves are already able to do WPA2-PSK authentication to be able to join wireless networks so implementing an access password to take control of a system is something they should be able to do with a firmware update.

Get to work Sonos! You've created a great sounding wireless speaker system. Now make it so these systems can securely be used in all kinds of networks and not just in your home.
I can see why this is a problem for a lot of people, but I can also see why it would create some issues with the product as well.

First, although it would add features to the system, it would also make it more complex. Even if it is a one time setup, it would deter a lot of customers sense something really easy now became complex.

Second, I don't think the framework of the software is setup to accommodate this very well. I am guessing here, but from my experience, a change like this wouldn't be adding code in a spot or two, but a major rewrite of existing code. You'd have to break it and rebuild it. That means that what currently works without issue might be a little buggy. Some of the older hardware not be able to accommodate the change very well. I don't know, still guessing here.

That said though, I think I would welcome an implementation of user profiles. As suggested, a user profile could have access to specific zones. That way, a kid's profile would not be able turn on music in the parents bedroom. A guest would only have access to a zones setup for a guest profile. I can see myself utilizing this as I don't want my kids setting music in my bedroom (not that they would anyway). I also would allow guest to set music in the zone outside, but nothing inside.

But if you're going to do that, why not also set a profile for music sources? Your kids will only access sources they need, while I can have my embarrassing Celine Dion playlist in private. Perhaps guest only have access to basic radio stations.

So your flatmate couldn't turn on the music in your room, play your music, or set your queue. I would be as if it user profile sees an entirely different Sonos system.

To be clear, I see this as somewhat of a pipe dream. I don't know that this could be done on the existing hardware, and perhaps may need to be some sort of cloud setup. I also think it will be less necessary, and also less enforceable with voice control (how do you stop someone from speaking?) coming soon.

In the end, given that I don't know what I don't know, I would opt to leave it up to Sonos to make the best choices for features like this. They know what can be done in their framework and obviously put more effort into considering the user experience than I do.
@bockersjv, thanks for your reply. I understand for the users looking for a security solution to this problem a admin portion of the app would be required. But to stop accidental access to specific speakers could be an easier job. But given sonos penetration in both homes and commercial spaces you think that this would be a given.
Each unit has a MAC address already (unique addressable id) , so you would think something could be done with this. Or the other way, you supply a list of MAC address's (white list) of the devices that are able to add a speaker to a group. It would seem a single higher level other than groups is required, zones (a group of groups). And the ability to grant the zones permissions in one way or another. This is a basic fundamental that almost everything authorisation on our devices uses. Workgroups/user etc...sure there are other auth types, but just looking for some basic commonsense way here. The accidental use case does not need to be un-hackable.
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I think the trouble is it is not a case of simple pin. In your case it would need to be pin for Each Sonos unit and then the ability to store different accounts, plus an admin account.

So whilst I can see your need I think the task would take some considerable work so unless it is being worked on current it would be quite some time before it were to appear. Probably after you current situation has been resolved by other means 😞
I don't have time to read the entire thread here. But from what I have read the most fundamental reasoning for password protection or pins for device access have been overlooked. In my house I share with my not so technical flatmate, in our common areas of the house we have sonos. But in both our bed rooms and bathrooms we also have sonos speakers. In addition to this both our guests rooms have a similar set up. Lovely setup. That is until someone comes home 3am in the morning and makes a mistake and music full blast into your bedroom. In the past 3 weeks this has happened to me twice and has really strained my relationship with my house mate and our guests. This is a nightmare. We are not network guys. Does not seem reasonable that we would need 4 or more segmented networks to protect from this when a simple pin access number could be used to limit access to the private speakers versus the common area ones. We also have chromecasts in all the same areas and their simple pin access overcomes these problems from people casting content into my room.
This is a big deal. I love the system in every single way except this one omission. I can't believe that many havnt suffered this problem, been blasted in the middle of the night accidentally by a valid user of the system. Another small side effect is I listen to pod casts in my bathroom speaker. I just control playback with the hardware switch. But if someone takes over that speaker, I lose my place in my podcast.
Look again, I really hope someone is still taking this thread seriously. I have 25 sonos units (playbars/play5-1/connect amp etc) not cheap. If there is some solution without having to get a network specialist in to firewall each private zone I would love to hear about it. Amazingly enough this was the last technical issue I expected to have with the sonos system. I made the biggest common mistake people make, I just assumed zones/protection would not be a problem. I am so passionate about this, I want to just keep writing. But I will stop and hope someone is actually listening and understanding the negative effect this is having on my relationships in our house.
I own a restaurant and use Sonos and our wireless is available to the public for use. I am going to have to get another router and set up Sonos on it because all my staff have downloaded the app and change the music. No, they don't have the authority to, but policing it is a pain. Would be so much easier if Sonos did have password protection, just my 2 cents. I don't know why this is such a big deal.

Most routers allow you to set up both a private and a public or "Guest" WiFi. If your guests/staff have access to your private WiFi account, I would be far more concerned about them having access to your local LAN than being able to change the music on Sonos. Any documents, pictures, invoicing programs, etc. you have on your LAN will be exposed to anyone who has access. For your own security, get your guests and staff on a guest account and keep your private WiFi private.
I own a restaurant and use Sonos and our wireless is available to the public for use. I am going to have to get another router and set up Sonos on it because all my staff have downloaded the app and change the music. No, they don't have the authority to, but policing it is a pain. Would be so much easier if Sonos did have password protection, just my 2 cents. I don't know why this is such a big deal.
Take the plastic card off the back, assuming there's one there.
Why did you give him your wifi password?

Hi John, he got it from the Router in the hall way.

I will have a look at the router
Thanks
Got my Sonos bass and play bar for the house and really love the product. Had a party recently and one of my drunken friends kept wacking the volume up to full blast and thought that this was funny when he was standing out in the garden at 2 am. Ended up unplugging the play bar. Got really pissed off. After spending 1800 euros a fantastic piece of kit, I would love to be able to block anyone that would otherwise gain access to the sonos and act the mick with it, easily through the app.

Sonos requires access to your entire LAN. If you don't trust somebody to not clown around with your music, you certainly don't want them with access to your personal data. Modern routers almost all have a Guest WiFi for these situations. Keep your private WiFi secret and give the Guest SSID and password to your guests.
Why did you give him your wifi password?
Got my Sonos bass and play bar for the house and really love the product. Had a party recently and one of my drunken friends kept wacking the volume up to full blast and thought that this was funny when he was standing out in the garden at 2 am. Ended up unplugging the play bar. Got really pissed off. After spending 1800 euros a fantastic piece of kit, I would love to be able to block anyone that would otherwise gain access to the sonos and act the mick with it, easily through the app.
Why? Because there are a handful, 144 replies to this thread.

And probably half of them explaining why it's very unlikely to happen, and how people can get round it.


And the workarounds don't address the problem for me at all. For others, it doesn't directly address the problem. Thanks for your input, but my message was meant for Sonos engineers only as its a recommendation to implement the feature. As a user, advanced or not, you are not providing any useful information, just playing devils advocate.
Why? Because there are a handful, 144 replies to this thread.

And probably half of them explaining why it's very unlikely to happen, and how people can get round it.
This is ridiculous. No one asked for workarounds, this man is asking for a feature that is now 4 years in request at least. Just implement it, it is clearly a feature that users want.

The fact that it hasn't been implemented in over 4 years is a pretty good indication that it's not going to be done, I'd have thought. You speak as if there's a huge groundswell of people asking for this, but there's actually very few, judging from the numbers here... Why would Sonos waste time and money implementing something that so few people want, and most people don't want at all? Particularly when their development focus is elsewhere at the moment.


Why? Because there are a handful, 144 replies to this thread. Its a simple implementation, and doesn't require a lot of attention. Sonos can listen to their users, or we can switch to a company that has this. It has its uses, and there have been a few scenarios mentioned here. It doesn't have to be invasive, no one needs to even know this feature exists except people who want to use it. There are cases where you want to limit access to the main device that uses the Sonos controller, in my example, no one has access to my network so I don't even need a guest networks, however, I need to lock out people from using playlists, services, and radio stations that are not approved by the manager. I understand that since its been 4 years there seems to be no rush, which is why I also posted here (to hopefully get sonos engineers to think about this again).
This is ridiculous. No one asked for workarounds, this man is asking for a feature that is now 4 years in request at least. Just implement it, it is clearly a feature that users want.

The fact that it hasn't been implemented in over 4 years is a pretty good indication that it's not going to be done, I'd have thought. You speak as if there's a huge groundswell of people asking for this, but there's actually very few, judging from the numbers here... Why would Sonos waste time and money implementing something that so few people want, and most people don't want at all? Particularly when their development focus is elsewhere at the moment.
This is ridiculous. No one asked for workarounds, this man is asking for a feature that is now 4 years in request at least. Just implement it, it is clearly a feature that users want. Whether or not there are workarounds is not the point, there are many reasons why one would want to lock a playlist. I, for example, have a sonos in my restaurant, and this means employees have access from the main device. They are adding spotify, and I've already fired 3 employees for changing the music without permission. If I can lock everyone out, so that they can only play from the playlist but still have the ability to change the songs, it would fool proof this. I'm not asking anyone for suggestions, this is the only way and its a simple feature to implement.

Your workarounds don't solve my problem, and even if they did there is a better way, just add a security feature to lock a specific playlist.
My friend also has a sonos system and every time he comes around and gets drunk he starts changing the music on my sonos which is really annoying. Another thing he does as a practical joke is sets my alarm on the sonos for 3 in the morning at full blast cmon sonos just put a four digit pin to access each system so I can keep the serial pest from messing with my toons and sleep.
Thanks in advance


Just change your wireless password, or put the Sonos on one network and set up a guest network for anyone that you can't trust... It's entirely under your own control... Simples....
I am surprised if there is such a demand for this that nobody has developed an app to control Sonos that only includes the jukrbox features you want a guest to use and simply doesn't have the controls to cause problems. If guests are restricted to a guest network or just not given Wi-Fi access at all then they are prevented from using their own copy of the regular Sonos app. The host can pass around a tablet that only has the special "guest app" on it so folks can participate in adding songs without causing mischief. There is no reason this needs to come from Sonos.
yeah sonos at least having the option to lock people out would be nice for us drunk people the sober somber people can do what they like
My friend also has a sonos system and every time he comes around and gets drunk he starts changing the music on my sonos which is really annoying. Another thing he does as a practical joke is sets my alarm on the sonos for 3 in the morning at full blast cmon sonos just put a four digit pin to access each system so I can keep the serial pest from messing with my toons and sleep.
Thanks in advance


Lol +1
cmon sonos do it for the drunk people!
My friend also has a sonos system and every time he comes around and gets drunk he starts changing the music on my sonos which is really annoying. Another thing he does as a practical joke is sets my alarm on the sonos for 3 in the morning at full blast cmon sonos just put a four digit pin to access each system so I can keep the serial pest from messing with my toons and sleep.
Thanks in advance
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Buy her a radio