Need possibility of adding delay in addition to the normal 70ms

  • 25 September 2012
  • 167 replies
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167 replies

Userlevel 4
Badge +5
Please?
Essential... if there's the functionality there to manually delay to synchronise sound for the PLAYBAR why not for the CONNECT? The echo between rooms is painful, particularly when we've spent hundreds of pounds on Sonos kit. Sort it out, please.
How disappointing that Sonos doesn't support this.  It's a deal killer for me.
Userlevel 7
Badge +22
at this point only the Playbar has ability to adjust delay (for TV audio sync).  It can be done and surprised it has not on the Connect.
Same problem here: AV receiver is adding delay due to digital signal processing (DSP).

I am a software engineer myself and I would be happy to help in any possible way during the development of this feature, testing using the BETA, etc.

Here I propose a simple solution for the development team: although I don't know about the internal details of the implementation which Sonos is using I assume that each player has an internal audio buffer.
In this case it is possible to play the buffered audio a few milliseconds ahead / after. If the buffer is big enough playing a few ms in advance would not be a problem. In my humble opinion, even starting the sound a few ms after in that particular device with negative delay settings is completely acceptable.

In the UI it would be necessary to add an expandable config section with the label "Advanced" in the room/device EQ settings where you can specify the delay. A slider with a range between -500ms and 500ms should be enough. The reset button would go back to a 0 value in the delay.
With this solution each sonos device would be playing the internal buffer with he specified delay. If developing the feature is too expensive due to testing/maintainibility for all the sonos devices, I think that this feature is a MUST at least in the Sonos Connect.
The main use of the sonos CONNECT is to pair it with an existing Hi-Fi system and most of them nowadays include some sort of DSP processing which delays the output signal.

Please don't hesitate to contact me for any question related to this topic.

Thanks in advance for your help.
Wow I am glad I found this thread. Im upgrading my receiver and was going to add on addititional Sonos speakers with the amazon order...I will be holding off on the Sonos for now. Glad this info is out there
Userlevel 2
Sonos, I've logged in here for the first time to register my support to get this issue fixed. Please!!!
Userlevel 2
Same problem with a Bose Home Theathre, have gone through possible options in Bose´s Menu and nothing fixes the synch problem with Sonos.
Sonos, this delaying audio option ifor sonos connect s a must have!!!!
Over two years and nothing? You should work on this on the beta version that you are working on!
What is the status on this? It's getting ridiculous. The connect is a relatively expensive piece of kit, it can't be that hard to code a delay compensation on it's outputs.... can it? Without that feature it renders the connect useless in party mode for hundreds of your customers, it really should be addressed.
Same problem with a Bose Home Theathre, have gone through possible options in Bose´s Menu and nothing fixes the synch problem with Sonos.
Sonos, this delaying audio option ifor sonos connect s a must have!!!!
Over two years and nothing? You should work on this on the beta version that you are working on!

i had the same problem with delay on my Bose 123 system, i changed the optical cabel to a analog. now it doesnt delay anymore
Anything on this yet>
Yes, as I want to use the processing in the receiver as it gives better sound this delay setting must be solved in the Sonos speakers. It´s just another lipsync option.
I just received 2 Play:3 for Xmas.  but I will be returning them due to this sync issue.  Airfoil and airport express for me!!  It's a shame.  What an easy problem to solve and so many customers would be saved!
Can I please add to this issue.  Using a Sonos Connect with Onkyo amplifier using Coaxial link.  The delay is timed at 1.2 seconds.  Considering the much higher price of the connect over the Play speakers I think this should be added.
Can I please add to this issue. 
Have your tried using an RCA cable and putting the receiver in stereo/direct mode to avoid processing delay?
Can I please add to this issue.  Using a Sonos Connect with Onkyo amplifier using Coaxial link.  The delay is timed at 1.2 seconds.  Considering the much higher price of the connect over the Play speakers I think this should be added.
That's all well and good if you don't care about any of your surround speakers or your sub.  The lack of sub is the kicker for me. 
Received 2 x Play:3 for Xmas and going to exchange them for Airports and powered speakers if this can't be addressed.  At least there are apps for Airplay that I can use to compensate for the delay!  It really is a shame....I'd love to go with Sonos instead.
Userlevel 2
I'd also like to know the status on this. Is there another post we should be keeping an eye on maybe?
I bought a Connect yesterday and had the delay (with my Onkyo tx-nr609) everyone is experiencing when grouping it with another Sonos device. I was able to reduce the delay by changing the A/V sync settings for the specific source to -110ms (yes, minus(!) 110 ms; according to the manual it is not possible, but it actually is). This works for me and any delay is now unnoticeable. I use an optical cable between Sonos Connect and the Onkyo device. I hope this comment is of any help to some.
Please implement this feature. The Connect is useless without. Might as well return this to the store.
After several months looking at Sonos, Denon and Samsung systems eventually decided on Sonos - so got a play1, bridge and connect to start with - thanks to forums have managed to sort out most of the teething problems but found I couldn't sort out the delay issue. if running music from my "old world" receiver system found Sonos was behind - no prob can add in a delay to my old world wired speakers to make them match the Sonos via the receiver - 70ms sounds best. However when running "new world " Deezer, music, radio from Sonos the wired speakers are now behind, BUT cannot add any delay on the Sonos side.

From reading these posts looks like it's an ongoing issue which Sonos don't appear to be interested in - the whole point of buying the connect is to link old and new world but if it doesn't do what it says on the tin guess I'll take it back and try a Denon link or one of the other systems....

So Sonos any update on this issue since the 'product development ' of 2 years ago?
Same here. Was planning to buy 2 Play 5s, a Connect (for my Audio Analague Primo + 2 B&W stereo speakers), and a Sub, but with this risk of audio delay I will stay away from Sonos. Anyone any idea about 1. Sionos plans on delay options and/or 2. delay with only 2 stereo speakers? 
Dear Sonos Team,
is there any technical issue that this can't be fixed? Even a Statement would be good. With my knowledge (or maybe lack of knowledge) I think for a multiroomsystem a Delay-Sync-Feature absolutely makes sence and it's strange that it can't be implemented within 2 Years. I really like my Sonos System - and I would have already bought more components. But actually it's not worth it. They would be too close to each other - so everybody would hear that annoying echo. Please solve this little issue or at least give a reasonable statement to explain, why it's still not there or impossible to solve. Else It's beeing perseived as Sonos just doesn't care about this feature.

Your answer is highly appreciated! 
Regards Dirk
I'd appreciate an update on this too.  I've just moved my Connect into the living room and am playing the audio through a soundbar.  If I group my Connect with my Play 5 in the kitchen it sounds awful because of the delay introduced by the soundbar.

If I could manually sync them, that would solve the problem.  A delay slider in the software with 10ms increments would work great I think.
Userlevel 5
Badge +2
How about switching the receiver in "Bypass" or "Pure" mode to disable the DPS interference that causes the delay?