Anyone got any idea how to fix this?
Best answer by Gertjan M
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Last.FM - No scrobble or double scrobble
I'm using my Sonos since last Thursday, and it all work very great. However, I've got a small problem including my Last.FM music service. I added my Last.FM account on thursday, and it started "double scrobbling" all the songs that I listen to. I remember that since a couple of months Last.FM-account is connected to your Spotify-account, so I realised that I probably don't need to add the Last.FM service on my Sonos. However, when I turned Last.FM on my Sonos "off", it stopped scrobbling at all. When I turn it back on it starts double scrobbling again.
Anyone got any idea how to fix this?
Anyone got any idea how to fix this?
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I have been on last.fm since the Audioscrobbler days, over 14 years now, and despite the virtual demise of last.fm in terms of what it was and what it could have been, I still use it to track my music. I am having this exact same problem, with double scrobbles appearing some time after the tracks are actually played. This means I have to go through my account deleting all of the second scrobbles which can be a huge pain if I haven't done it for a few days. It is brilliant that last.fm and spotify are both included within Sonos, but is there any chance of this being fixed at all? I have pretty much stopped listening to Spotify through Sonos because of this.
Is there any intention to fix this? Having recently gotten sonos, this is definitely the only bugbear I have - I can either turn off scrobbling entirely, or I get double - one from Sonos when starting a song, and one from Spotify when it finishes.
If I do see double scrobbles again later this week I will post about it.
Nope. Sorry. Posted too soon. Problem is not fixed. 😞
I am not sure but it could be fixed in the latest Sonos update. I updated it this morning and didn't get double scrobbles. Normally I have those every day. (I have spotify scrobbling turned because I use spotify without sonos outside the house on and also scrobble with Sonos because Spotifu on Sonos only scrobbled the most recent 50 tracks).
If I do see double scrobbles again later this week I will post about it.
If I do see double scrobbles again later this week I will post about it.
So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.
(sigh)
I can confirm this behavior. Noticed double scrobbles and remembered that "Spotify Scrobbling" through last.fm is supposed to scrobble "everything Spotify" for you automatically, so looked in Sonos, and the last.fm service was enabled (though I thought I turned it off months ago for this very reason). Played 30 minutes or so of music through Sonos, came back to last.fm and nothing was scrobbled. Tried opening the Spotify app on my phone, waited a minute, no scrobbles. Played a song on my phone, and viola, all the songs from the last 30 minutes appeared.
I also had the same problem and can confirm this behaviour. Thanks to all!!
Still, this is only good as a workaround. Scrobbing should just work as it's supposed.
So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.
(sigh)
I can confirm this behavior. Noticed double scrobbles and remembered that "Spotify Scrobbling" through last.fm is supposed to scrobble "everything Spotify" for you automatically, so looked in Sonos, and the last.fm service was enabled (though I thought I turned it off months ago for this very reason). Played 30 minutes or so of music through Sonos, came back to last.fm and nothing was scrobbled. Tried opening the Spotify app on my phone, waited a minute, no scrobbles. Played a song on my phone, and viola, all the songs from the last 30 minutes appeared.
I have this exact issue. Please solve it.
Accurate scrobbling is life!
Accurate scrobbling is life!
Userlevel 1
+1
In fact, I believe one must run the Spotify Android app, play at least a song, and then all the Sonos scrobbles suddenly appear...
So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.
(sigh)
So it seems the workaround is to run the Spotify app frequently on the phone... I couldn't figure out if starting the app does it, or if one must play a song too.
(sigh)
Userlevel 1
+1
Hi! Becoming mad here too with this problem. Spotify's songs with Sonos scrobble sometimes, but appear on last.fm site x hours later (sometimes the day after) and sometimes don't scrobble at all. I think it's time developers fix this once and for all.
Userlevel 3
+7
It should be working: mine certainly is, and that is why I am getting double-scrobbles. Perhaps you should try removing the service and then setting it up again.
Yes - last.fm is enabled in Sonos, connected & everything.
Userlevel 3
+7
That shouldn’t be the case. Have you added the Last.fm music service in Sonos and made sure that Scrobbling is turned on?
I agree - this question is not answered. Sonos has stopped scrobbling entirely -- from Soundcloud, from Spotify, from Bandcamp. I use a manual scrobbler to make up for it but it's needlessly time-consuming with e.g. Spotify playlists. Help!
Userlevel 3
+7
This is a very vexing problem. The simplest solution is to turn off scrobbling within Sonos, but that means you will miss scrobbles of songs played outside of Spotify (not Music scrobbles are any better).
Userlevel 7
+20
I'd contact Spotify about this. It appears that when playback is via the Sonos app and using Spotify's Sonos-specific API, Last.fm scrobble settings are ignored. Only Spotify can address this.
Bump. Sonos to Spotify scrobbling does not work
Why is this marked as answered? It still does not work.
I also have same problem. Tried different things, disable last.fm scrobbels, uninstall, enable scrobbels.... Its either no last.fm scrobbels or double but i only get this problem when i play from sonos app. As in when i use spotify in sonosapp as alarmclock.
Bump, still getting double scrobbles.
Who can solve this?
This is 100% accurate. I play through spotify or music library.
-When last.fm app in sonos is installed I get double scrobbles on Spotify
-When last.fm app in sonos is installed I get correct scrobbles when playing via my Music library
-When last.fm app in sonos is not installed I don't get any scrobbles in Spotify or music library
Please fix or let me know how I can help
No, it doesn't. It has a suggestion to try something, with a request to submit additional data if it doesn't work. I don't see that it purports to be "a real solution to this issue".
Perhaps if you were to assist in the figuring out of what the issue is by submitting additional data for them to review, there might be a more permanent solution.
Perhaps if you were to assist in the figuring out of what the issue is by submitting additional data for them to review, there might be a more permanent solution.
Who can solve this?
The only problem is: Spotify will only scrobble the last 50 songs when it gets the chance to scrobble. It's a max of the offline cache I think.
Hi everyone,
I do think the whole thing is a bit more complicated and may also be a little bit related to Amazon Alexa
At first:
I have two Sonos Ones in my Office Room and a playbar with two Play 1 in my living room.
I have a Spotify and an apple music account which I both want to track with last.fm
I also want to track when I'm on the go with my iPhone (Apple Music won't work)
Since a couple of month spotify is integrated into last.fm so I added my credentials there, which works perfectly on the go.
During working times I listen from my iPad or iPhone with Spotify Connect on my two Sonos Ones in the office.
Everything is working fine when streaming Spotify in the office via Spotify connect
Let's say I go to the living room in the evening, where I also have an amazon alexa device.
I say "Alexa play that and that on living room"
From that moment on, everything is messed up.
All songs are doubled in last.fm
And .. the really strange thing: the last 20 or 30 songs I streamed in the office via connect or also doubled now but appear usually the next morning
Same thing happens when I use the alexa feature of the two sonos one in the office
So my idea what happens is:
- If I'm using Spotify connect Sonos itself is not transmitting to last.fm (but somehow remembering the last few songs)
- if I'm using Spotify via Alexa or the Sonos App it is sending the songs to last.fm but also last.fm itself is counting the songs, so I have the doubles
I could off course disable the connection between Sonos and last.fm which may solve this, but in this case I won't have last.fm statistics if I listen to Apple Music through Sonos
It would be nice if we are able to select inside the last.fm plugin of Sonos which music services it should transmit.
So I can disable Spotify because it is already counted anyways
I do think the whole thing is a bit more complicated and may also be a little bit related to Amazon Alexa
At first:
I have two Sonos Ones in my Office Room and a playbar with two Play 1 in my living room.
I have a Spotify and an apple music account which I both want to track with last.fm
I also want to track when I'm on the go with my iPhone (Apple Music won't work)
Since a couple of month spotify is integrated into last.fm so I added my credentials there, which works perfectly on the go.
During working times I listen from my iPad or iPhone with Spotify Connect on my two Sonos Ones in the office.
Everything is working fine when streaming Spotify in the office via Spotify connect
Let's say I go to the living room in the evening, where I also have an amazon alexa device.
I say "Alexa play that and that on living room"
From that moment on, everything is messed up.
All songs are doubled in last.fm
And .. the really strange thing: the last 20 or 30 songs I streamed in the office via connect or also doubled now but appear usually the next morning
Same thing happens when I use the alexa feature of the two sonos one in the office
So my idea what happens is:
- If I'm using Spotify connect Sonos itself is not transmitting to last.fm (but somehow remembering the last few songs)
- if I'm using Spotify via Alexa or the Sonos App it is sending the songs to last.fm but also last.fm itself is counting the songs, so I have the doubles
I could off course disable the connection between Sonos and last.fm which may solve this, but in this case I won't have last.fm statistics if I listen to Apple Music through Sonos
It would be nice if we are able to select inside the last.fm plugin of Sonos which music services it should transmit.
So I can disable Spotify because it is already counted anyways
Thank you, Gertjan!! I had the exact experience/question, and you helped solve it perfectly. Appreciate the help!! Happy scrobbling 🆒
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