I have been a Sonos user, and have spent a LOT of money on their products since 2005.
I have posted a few high priority, low difficulty suggestions over the years, and have watched *many, many* others do the same, and have not ever seen a SINGLE suggestion implemented.
Can anyone name a single user-submitted suggestion that has been implemented by Sonos ?
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Owing to your low post count your post was caught by the auto-moderator. Since we've had our fair share of spam attacks the net nanny unfortunately has to have a low tolerance threshold. I've released the post.
Apples and oranges. Any software you had on your 386 would still be running. I'm talking about force updates of an application which would kill an installed application. Equate it to Excel 1.0 for Windows suddenly dying because Microsoft entered your PC to kill it. Get it yet?
Userlevel 1
nothing but he seems to be spamming as many topics as he can with this.
Congrats on your shares, but they've said "to hell" with other base customers. Why can't both be made happy?
And exactly what does this have to do with the topic?
Userlevel 1
Congrats on your shares, but they've said "to hell" with other base customers. Why can't both be made happy?
TELL ME ABOUT IT! The PC software won't run on my 386 AT ALL!!! Gaah!
Very quietly, the last version update added the ability to share below the root. This is a big deal for many users and it will save countless new users a lot of pain.
Any way, I notice that new hardware releases tie up the development staff for a while and there fewer new features added until the product is done. Between development cycles, more new features are released.
Any way, I notice that new hardware releases tie up the development staff for a while and there fewer new features added until the product is done. Between development cycles, more new features are released.
Userlevel 3
+1
Put the YEAR into the INfo of a track.
Allow us to put Genre into Info displayed. or select what metadata is displayed ?
I do love the SONOS stuff and generally I'm very pleased with all the ins and outs of the system (due to sw updates currently my SONOS equipment can do more then when I bought it!), but....I do agree with the INFO button issue.
Besides that I do like to see the Composer displayed while playing a song 😉
The new desktop controller is not even able to deal with more than 1 album having the same name, but coming from different performers! Both album are listed under 1 performer… This is absolute basic functionality, not working, so clearly a bug! Service requests have been logged, but SONOS does nothing.
Maybe posting this on a public forum will make them write a stupid query that does the job.
k
Well I know such a polite and respectful request would go right to the top of my priority list. :rolleyes:
Would be great if the absolute basic functionality of a music system already works!
The new desktop controller is not even able to deal with more than 1 album having the same name, but coming from different performers! Both album are listed under 1 performer… This is absolute basic functionality, not working, so clearly a bug! Service requests have been logged, but SONOS does nothing.
Maybe posting this on a public forum will make them write a stupid query that does the job.
k
The new desktop controller is not even able to deal with more than 1 album having the same name, but coming from different performers! Both album are listed under 1 performer… This is absolute basic functionality, not working, so clearly a bug! Service requests have been logged, but SONOS does nothing.
Maybe posting this on a public forum will make them write a stupid query that does the job.
k
But , that shouldnt mean we just sit and wait. Been waiting since 2005. Software features should still have a place and I've seen precious few in recent years.
Again . . . whaaaat? The last two updates before the sub (and the upcoming Retina/Android Tablet release) have been software only. Specifically, 3.7 launched a brand new, created from scratch Desktop Controller that (by the count in this thread) addressed 7 very specific requests direct from the Sound Ideas forum. The following release addressed 5 very specific requests for changes to 3.7, plus added two more requests - Android connection to Sonosnet and non-root level sharing (which was requested almost from day one). Exactly how can you say we have to "sit and wait" or "be patient" when two out of the last three releases have been chock full of software changes? Are you really taking the position that software changes are not taking place in the face of irrefutable evidence that they are?
Look, I understand Sonos is not fixing or adding functionality that you hold dear. You are allowed that view, and I encourage you to state that fact. But please know it dilutes your argument when you state they are ignoring all software changes (except for the "precious few" you have seen since 2005 :rolleyes:) or are concentrating on nothing but hardware and music services, when the evidence is quite to the contrary.
A few replies... since I posted a while back.
Ratty...
yes. checked network. Solution was to remove the link to the NAS (on the Sonos Controller) and re link and rebuild the library from scratch. That brought all the missing music back. But I shouldnt have to do that just cos a new release arrives.
Duplicate IP addresses. Not seen that yet. But windows has also changed something, somewhere... ie. how it reconnects mapped network drives at boot. It no longer works on my W7, Vista or XP, yet had been working for many years in this house. The forums are full of posts on that topic. This may be linked to the IP allocation you mention.. not sure.
.Net4 I didnt know about and hadnt tracked that as cause. But good to know ...thx. Twas possible that caused the crash. Seems stable now.
Keith
Yes,I'm moaning about features that I want. Of course I am. But to be fair, I suggest that anyone who has posted a new feature request has done it selfishly. Why else would you post it ? 🙂
As for the 'emphasis has changed and be patient'. I agree.. the emphasis has changed, and as my post stated that I get that. I understand their need and reasons.
But , that shouldnt mean we just sit and wait. Been waiting since 2005. Software features should still have a place and I've seen precious few in recent years.
Come on Sonos.
Put the YEAR into the INfo of a track.
Allow us to put Genre into Info displayed. or select what metadata is displayed ?
Ratty...
yes. checked network. Solution was to remove the link to the NAS (on the Sonos Controller) and re link and rebuild the library from scratch. That brought all the missing music back. But I shouldnt have to do that just cos a new release arrives.
Duplicate IP addresses. Not seen that yet. But windows has also changed something, somewhere... ie. how it reconnects mapped network drives at boot. It no longer works on my W7, Vista or XP, yet had been working for many years in this house. The forums are full of posts on that topic. This may be linked to the IP allocation you mention.. not sure.
.Net4 I didnt know about and hadnt tracked that as cause. But good to know ...thx. Twas possible that caused the crash. Seems stable now.
Keith
Yes,I'm moaning about features that I want. Of course I am. But to be fair, I suggest that anyone who has posted a new feature request has done it selfishly. Why else would you post it ? 🙂
As for the 'emphasis has changed and be patient'. I agree.. the emphasis has changed, and as my post stated that I get that. I understand their need and reasons.
But , that shouldnt mean we just sit and wait. Been waiting since 2005. Software features should still have a place and I've seen precious few in recent years.
Come on Sonos.
Put the YEAR into the INfo of a track.
Allow us to put Genre into Info displayed. or select what metadata is displayed ?
No problem. Simply load one or more albums into the queue and Sonos will play them.
Unlike some media players (but in common with others) Sonos uses a queue which you explicitly load music into. Think of it as a temporary playlist where you can add/remove tracks, reorder them and save a snapshot if you wish. In addition to local music the queue can contain a mix of items from online services, radio shows, etc.
Userlevel 2
Argh, really? I'm not a Sonos user yet, but was about to buy a Connect to play Spotify and my iTunes library through my stereo, controlled by my iPhone. I listen almost exclusively to entire albums. What's the UX like for that?
They just had to do it because they are dumping their controller.
Else we needed ordinary WIFI to control our Sonos kit.
But as far as marketing goes, they have been emphasizing the Phone Controllers over the CR200 for years now. Also, the iOS does not allow connections to Sonosnet, so the WiFi requiement exists for Apple users (the alternative being trying to get Appleheads to buy an Android "controller" dedicated to Sonos. Mass suicides would entail, lol!). IMHO, if they were worried about people not having WiFi (a fairly ubiquitous entity in most homes nowadays) they wouldn't have developed any Phone apps.
The only thing i can really think i want bad is the ability to just hit play on a song in an album and have it play to the end of the album or possibly just keep playing through all albums after that in order. I hate the way everything has to be a playlist...audiogalaxy does this as well, they both have this wrong in my opinion (way too cumbersome). This has kept people i know from buying, almost kept me out and i still complain about this since the day i joined Sonos.
A
I consider the Android one to be most telling, because they certainly did not have to do it, but someone mentioned it in here as a possible help for their system, and there it was on the release.
Right, most telling, but it tells me quite a different story:
They just had to do it because they are dumping their controller.
Else we needed ordinary WIFI to control our Sonos kit.
The emphasis HAS changed..
I understand why they're concentating on hardware/music services/third-party controllers and I've bought into and use all of the above.
New software features are a lower priority and have been for a while.
I just accept it and wait patiently..
Whaaaat!?? The last two updates before the SUB were exclusively dedicated to new software and new functionality. Specifically the new Desktop Controller, which was requested for a while here, and is by any measure a massive undertaking. As to Sonos concentrating on Music Services; as I said above, since the Music Partners program, Sonos has off-loaded most (all?) of the internal development of Music Services. They aren't even part of a formal release anymore, Music Service providers simply tap into Sonos and they appear on the menu. So saying Sonos is concentrated on Music Services is a stretch, being they have specifically streamlined the process so that Sonos doesn't have to invest much development time in order to add new services.
The emphasis HAS changed..
I understand why they're concentating on hardware/music services/third-party controllers and I've bought into and use all of the above.
New software features are a lower priority and have been for a while.
I just accept it and wait patiently..
Userlevel 2
My sonos system keeps telling me that it is denied sharing . i have checked every option i know and it is allowed. what am i doing wrong. i have a bridge setup and i used to be able to listen to my itunes library but it has stopped working?
And as for user-requested features, ones I can think of that have been in recent releases include:
* Improved Desktop Controller
* Unified search (from DTC)
* Indexing below the share level
* Subwoofer
* Improved Android support
Cheers,
Keith
Actually, every item listed on the last release came from user requests in the Desktop Controller discussion threads, except for Android connection to Sonosnet, which was requested elsewhere. I consider the Android one to be most telling, because they certainly did not have to do it, but someone mentioned it in here as a possible help for their system, and there it was on the release.
SONOS used to add a few new features with every release. This hasn't been the case for a LONG time now.
They've certainly added new features. Support for new hardware is a feature whether you decide to buy that hardware or not.
And as for user-requested features, ones I can think of that have been in recent releases include:
* Improved Desktop Controller
* Unified search (from DTC)
* Indexing below the share level
* Subwoofer
* Improved Android support
Cheers,
Keith
"Has any posting here EVER produced anything which is important to me"
Clearly the answer to the original question as stated is a resounding yes. Lots of things have.
What people are complaining about here is that their specific personal requests have not been addressed, which is an entirely different thing altogether.
Oh, and by the way, statements about the requests that have been implemented being "easy and obvious" are utterly dumb. That's basically a way of ignoring the evidence to try to make a broken argument work.
Cheers,
Keith
You're not wrong Keith, but..
SONOS used to add a few new features with every release. This hasn't been the case for a LONG time now.
Maybe the title of this thread should be changed to:
"Has any posting here EVER produced anything which is important to me"
Clearly the answer to the original question as stated is a resounding yes. Lots of things have.
What people are complaining about here is that their specific personal requests have not been addressed, which is an entirely different thing altogether.
Oh, and by the way, statements about the requests that have been implemented being "easy and obvious" are utterly dumb. That's basically a way of ignoring the evidence to try to make a broken argument work.
Cheers,
Keith
"Has any posting here EVER produced anything which is important to me"
Clearly the answer to the original question as stated is a resounding yes. Lots of things have.
What people are complaining about here is that their specific personal requests have not been addressed, which is an entirely different thing altogether.
Oh, and by the way, statements about the requests that have been implemented being "easy and obvious" are utterly dumb. That's basically a way of ignoring the evidence to try to make a broken argument work.
Cheers,
Keith
I kind of have to agree with Q up there... Most of the last several updates are useless to me, and the only feature I need is the 65K barrier addressed. That is a must have feature, and of the several people I've recommended Sonos too that purchased it, there are several more that won't because of this limit.
Suggestions have been made on how to workaround it to Sonos, and several stated they would purchase an extra piece of Sonos gear to accommodate, others have tried writing workarounds, but yet there is still nothing from Sonos... not one word. Everyone steps up to the plate here... except Sonos.
Suggestions have been made on how to workaround it to Sonos, and several stated they would purchase an extra piece of Sonos gear to accommodate, others have tried writing workarounds, but yet there is still nothing from Sonos... not one word. Everyone steps up to the plate here... except Sonos.
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