How do I get beyond this? Do I have to just ignore it until the next update? Not thrilled with it now wanting to force me to the App Store yet not know if it is updated or not.
Best answer by Ryan S
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Controller constantly wants to update
I have v 8.3 Sonos Controller on my iPhone. When I go into it, it tells me there is an update. In the past, it would just then update, but now it sends me over to the App Store, where the App Store tells me that I'm up to date and was last updated 3h ago. However, every time I go into the Sonos Controller it says "Sonos update available" with an "Update Now" button that takes me back to the App Store.
How do I get beyond this? Do I have to just ignore it until the next update? Not thrilled with it now wanting to force me to the App Store yet not know if it is updated or not.
How do I get beyond this? Do I have to just ignore it until the next update? Not thrilled with it now wanting to force me to the App Store yet not know if it is updated or not.
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Userlevel 7
+26
Hi guys, this happens sometimes with the App Store. As cwca02 said, just delete the app and re-download it from the App Store, that should do it.
Just keeps cycling me between update notice in current 8.2.2 app and ap store. Afraid of loosing all current set ups if I delete old and install new
You're assuming the logical fallacy that everyone with a Sonos has the same setup I have, uses it the same way, uses technology in their daily lives the same way I do and has the same view of support and usability that I do. You're also proposing that there are two millions Sonos users without problems --- I'd like to know where you get that number. All you're really doing is trolling.
I'm going to assume that most people with a Sonos, from what I've read and considering the price point and market for the Sonos, have no more than a couple speakers at home and no more than a couple controllers to manage. You also have to assume that there are a fair number of people who either don't complain because they don't have time, or they do get rid of their systems and return them.
I have several years and over $1500 invested in the speakers I have, so forgive me for putting in my $0.02. The way Sonos pushes updates and prevents you from settling on a particular release for your whole system, the way they prevent you from making decisions about the SYSTEM YOU OWN and the disruptions it causes to the end user is quite literally ABSURD. Never mind the GUI updates or the feature updates everyone wants, but the inability for me to decide that I want 8.1 on my system and not get locked into 8.3 by accident because I don't care about the new GUI or the new features is entirely counter productive and counter intuitive.
Userlevel 7
+22
So just go into settings and turn off auto updates. They have been rolling a lot out. We used to only get a couple updates a year ... and of course then people here would complain About lack of updates. Case of never make everyone happy.
Same problem. Circular update. Keeps opening new instances but wont actually update to 8.3.
Same here....?
#MeToo
Ditto..the update is on a constant loop..
Userlevel 2
And me too!!!
Userlevel 2
Similar issue. Wouldn't actually take the update. I deleted and re-downloaded and that did it..
Really annoying. I thought it was me! But it just goes in a loop. I want to update - the last layout was poor compared to the past. Hope they have sorted it. I LOVE Sonos!!
Good advice! Thanks
If I delete app, won’t that delete all my play lists and setting?
No..it just downloads from the cloud..everything intact for me..
Delete old app and download newest. When reopening, it asks whether or not you wish to connect to existing system, which is of course, what you want. Good luck.
Userlevel 7
+26
Playlists, favorites, and settings are all stored on your Sonos players, not the app. You won't lose anything, just make sure you select to connect to an existing system, not a new system. If you pick new, you'll wind up deleting everything and resetting your Sonos players.
Where can i find the new download
Playlists etc are stored in the Speakers not on the App so there's no danger of losing them.
The App Store .
Perhaps it’s me but the “update” function to enable Sonos 8.3 does not appear to work on my IPad, when opening my existing Sonos app I am prompted to “update” This directs me to the App Store where the latest Sonos app is displayed with an “open” option, when this is selected it seems to take me back to my start point having not updated. I cannot see another option such as “download” is anyone else experiencing this issue?
Wonderful. Sorted. Thanks for your help.
Need to refresh the screen in App Store by pulling it down.
I had already run an update on a pc. It’s annoying that I have to run the update on all devices linked to my system. Deleting the app and reinstalling it on my iPad fixed the looping problem. Guess that’s what I’ll have to do on my wife’s iPad and iPhone!
Never ceases to amaze me that every time there is an update, I come in here because I am havingproblems and it turns out that hundreds of other people are also having problems.
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