Greetings SONOS forum,
My Connect Gen2 is dead only after 3 years of service. The SONOS support states I can get a replacement for $279.00 since my unit is out of warranty. My unit factory resets to a blinking white light with occasionally a flicker of amber. While holding the Play button a distinct Amber light blinks about three times and then white, then cycles. Prior to it completely not working, the unit starting sending a low background thumping sound and was dropping out. I would reset it and then it would work for a bit more but then drop out. Setting aside having my electronic guru fix it (he can), what product will I get as a replacement? That was not made clear to me. Another Connect Gen2 or a newer product? I can upgrade at 15% off but upgrade to what? Seems odd to me that products only last 3 years. I can understand software and firmware support compatibility issues emerging fast making things obsolete but hardware like capacitors and power supply components should not last just 3 years!--only needed to last 1-year I guess.
I just need to connect my old stereo equipment so I can listen to my own speakers through my old components as well as SONOS speakers in other areas of the house. I don’t need an Amplifier.
Should I fix, upgrade or replace? My Great American Sound (GAS) equipment is still working just fine:).