ASUS RT-AC88U

  • 4 September 2016
  • 62 replies
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62 replies

D
I new It was something with my new router,bbut never thought that asus had that option airtime fairnes affecting my sonos.

I even bought a boost thinking I need it.

Thanks for the fix
B

OMG!!!! Thank you to OP, after more than half a year of hair-pulling frustration and off-the-wall ranting at the dark arts of wifi this was the one thing that finally did the trick. Sonos should pay you a commission; I was on the verge of giving up and moving to a different - and non-Sonos - brand.

Just remember to fix both bands, as already mentioned by others… :sunglasses:  

R

I have been fighting with my Sonos One SL speakers on an Asus RT-AC88U router for way too many hours. Yes this looks very promising.

D
Update to my reply of last night.
The issue came back today, I open spotify app and tru to connect to my play 1 but It never does.
I open the sonos controller, it may conect for about 3 seconds and then drop.
I have clear the way of any interference, I have re boot both, app and play 1.

Is the anything related to DCHP or DDNS ?

Thanks
Stanley_4
Userlevel 7
Badge +22
Send in a diagnostic and get one of the 24x7 Sonos support sites (on the contact page) to look at it.

If you rebooted it isn't likely to be DHCP although you might want to assign static/reserved IP addresses to avoid future issues.

DDNS isn't going to impact Sonos that I'm aware of. Regular DNS can be an issue if you use a blocker to filter out sites. Whitelist the Sonos ones to deal with that the easy way.
N

This worked like a charm…..after 8 hours of hairpulling….changing this setting fixed everything. Thank you so much for posting!

D

I am also having issues with ASUS RT-AC68U router not recognizing Sonos Connect Amps correctly all the time (not displaying on the network map when I log into the router). They are wired directly to the router. Similarly my wife and i do not see all of the systems on our phones or will see different systems each time.  I have disabled Airtime Fairness on both bands which is the Sonos advised fix for this router. I have read that putting the ConnectAmps on a switch before the router may help and will try.

However in case that does not work...is there a known prior firmware that may work (currently have 3.0.0.4.386_40558). Thanks for any help.

Q

This is driving me crazy.

I have a Beam connected via ethernet and a couple of Play1 and a Sub using an RT-AC86U router, everything worked fine.

Since I had connection issues at my place I bought another router and as a mesh node also enabled the smart wifi option.

Things stopped working, I saw the sub was not connected anymore to my system.

The next is the timeline of the events:

  • I removed and add the sub again but no luck.
  • I started searching and disabled the “airtime fairness” option since that was a known issue.
  • Done, it start working again.
  • Sub stopped worked for no reason, nothing changed.
  • I removed it an try to get it back again, this time is not working. I got stuck when I have to press the button, the app is not detecting the device.
  • I tried to reset it, the app detects the device but gets stuck in the “Connecting” screen.
  • I notice the both Play1 works fine out of the box, I have to do nothing.
  • I read somewhere that the DHCP might have something to do, that might be an internal IP issue (:neutral_face:). So I attached the devices to their own IP, it won’t hurt.
  • I tried to connect the sub to the router via ethernet, AFAIK Sonos will use the “less cost” path so via cable device should be able to join the Sonos system.
  • Nope.
  • Restart the BEAM
  • Nope
  • Restart the BEAM and reset the Sub
  • Nope
  • I created a “guest network” on the router for 2.4ghz, removed the ethernet cable from the Beam and sub.
  • Nope
  • Tried the above like 3 times
  • I started to write this post while trying last one (actually last thing I did it was creating a “guest network for 5ghz”) and it worked :confounded:

What bugs me like hell is that the Play1 worked fine all the time, it’s just the Sub the one that refuses to work. I’m afraid this won’t last too long and Sub will get disconected again. I refuse to think Sub has hardware problems, I saw many router/network problems and this was working since I added a mesh client to the home network.

Anyone has any idea or suggestion how can I get this to work?

S

If I understand Sonos systems correctly, they send out IGMP multicast signals which need to make it to your iOS devices to have Airplay see them.  So turn on IGMP snooping on your wireless settings (in Asus, under the Professional tab in the Wireless menu if I recall correctly.  Might need to reboot.

I’ve had no problems with a Sonos ONE once I switched to direct-to-router wiring.

Asus just issued 4.386 as a major update to AiMesh; .384 is probably more stable at present.  

R

I have set the Airtime fairness and cannot still get my speakers to connect. I have two Sonos One and two Play1 speakers. 

I tried the Sonos Boost but the Boost could not connect even hard wired into the router.  Ideas????

K

Thank you for time spent workng on this. My router (RT-AC88U) have worked flawlessly with my Sonos stuff for two years, until last week that is. Intermittent connection, not finding speakers etc. Tried “everything” even a factory reset for all devices and the cumbersome work of setting it all up again. It was almost not possible. But with all stuff connected the problem persisted. Played one speaker sometimes, did not find the others at other times and so forth. Extremely annoying. Tried Sonos support but they never answered the hotline (1,5 hours in waiting line) Browsed a lot but stumbled across your tips today. Changed the airtime fairness setting and 1 minute later everything was working perfectly! 

 

S

This Worked.. Thank a lot for amazing resolution.. after a lot of troubleshooting this saved the day

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