I just got a Sonos One (Gen 2) after reading that Airplay was finally working well with it. I was hoping to use it as my speaker when streaming video from my MacBook Pro, but have been hounded by audio issues–even with it connected via Ethernet to my Airport. The audio cuts out if paused for more than a few seconds. The easiest fix has been to go to Volume in the Menu Bar, switch the output device to something else and then back to Sonos. It's a pain to have to do this over and over. The audio comes back without much delay.
I noticed that there is a substantial delay when I go to unpause music that's been paused for a bit as well, but not as bad as when unpausing Netflix or Youtube. The audio also cuts out in minute drops every now and then, which probably just comes from AirPlay sucking up my shitty wifi's bandwidth as I've read in other posts.
Given all the other unresolved issues I have read about and the hassle that was setting this up over the phone since the app's automated setup didn't work, I am thinking I am probably just going to return my speaker. I would rather have a cheap Bluetooth speaker that I don't need to run an additional application for or even have plugged into the wall all the time.
I feel mislead. I don't get the hype for this thing.
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I called the support just now. And they said they are not going to fix it because it is caused by Apple. However, HomePod works for me really well for MacBook Pro. So HomePod might be a better choice here.
By this, Sonos completely lost me. I’m all in Apple world and if something doesn’t work, I don’t care whose fault it is, I just want it to work. Was considering buying full Sonos setup in addition to my One pair, but not anymore. unfortunately, that means I have to move on to something else. Sorry Sonos
Why are you assuming that I’m “just venting here”?
I called the support just now. And they said they are not going to fix it because it is caused by Apple. However, HomePod works for me really well for MacBook Pro. So HomePod might be a better choice here.
- macOS Applications (like Safari, Apple Music and Spotify) do support AirPlay2, but you must initiate the connection from that application, not the Mac’s settings. The media stream can then be buffered to the speaker and synced for playback.
In our own testing, we were unable to produce this issue when using AirPlay 2. If you experience these issues while using AirPlay 2 (initiated at the application level rather than at the system level), we would very much like to hear about it. Please get in touch with our technical support team if this is the case, as this is something that we would want to resolve (be it a networking or software issue).
Hello Corry,
in the documentation article about Airplay https://support.sonos.com/s/article/1230?language=de it is clearly being stated by Sonos to use systemwide sound output on a Mac.
In fact, I am wondering how you propose to use AirPlay2 in Safari video playback for sound transmission - using the Airplay icon in a video player to switch to Sonos would either stop the video from playing or to continue playing audio internally on my Mac (Big Sur).
Apple Music is working fine, but I am looking to use Sonos and Airplay in Safari for video streaming without the very annoying audio timeout happening in system-wide audio output.
Also when switching to my grouped speakers, the mute on my One SL is being lifted. This speaker is muted to activate an Airplay group with two Play:3s but not to play itself.
Do you have a solution to this issue?
+1 - I’m also experiencing this. Finally registered just to post about this topic:
I use my i5 Mac Mini at my Desk and for its speakers I thought I’d utilize a stereo pair of Sonos One devices. I’m able to recreate this issue 100% each time:
- Start playing music on the device (select “This computer” on spotify).
- Plays successfully and will play without interruptions from song to song.
- Pause song.
- Play song and it won’t proceed although it’s listed as still connected successfully via Airplay.
- Switch back to normal speaker output and swap back to stereo pair sonos.
- Playback resumes.
Userlevel 7
+18
I appreciate your concern. As mentioned, we are now investigating this issue a bit further due to the instructions we have been providing on our own website. I cannot give any indication as to how long this will take, however.
I have the samt problem with my IKEA symfonisk products.
I have the bookshelf, lamp and frame that I use as background music in my home.
When i play from my macbook pro 2017 (OS: Monterey 12.0.1) and paus the music I can't start playing to the devices without switching the output speaker back to the computer and then reconnect to the speakers again. (spotify, youtube, netflix)
Symfonisk lamp, bookshelf and frame:
OS: S2
Version: 13.4.1 build: 66423300
When I play from my Iphone I dont have this problem. (Iphone 12 pro 15.1.1)
But it takes about 5-10 seconds until the music starts from the phone after I press play again after pausing.
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