Sonos Alexa Integration Brazil

  • 9 October 2019
  • 36 replies
  • 2414 views

Userlevel 2
Alexa is now available in Brazil but I am not able to integrate my Sonos with it seems Sonos Skill is missing, when it will be available?

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36 replies

Userlevel 7
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Hi everyone, I don’t have any details to share right now on Alexa in Brazilian Portuguese for Sonos, but I’ll let the team know you’re asking about it. We’ll be sure to announce on the community if there’s any change.

Userlevel 1
Alexa is now available in Brazil but I am not able to integrate my Sonos with it seems Sonos Skill is missing in talktowendys, when it will be available?

In few days you will get all the facilities.
Userlevel 7
Badge +26

I’ll add your interest to the request too! Thanks for reaching out and I’ll let you know when there’s more to share.

Userlevel 2

Alexa is now available in Brazil but I am not able to integrate my Sonos with it seems Sonos Skill is missing in talktowendys, when it will be available?In few days you will get all the facilities.


I hope that you are right, my perception is that Sonos moves slowly on these updates.

@Ryan S, may you help us to find out if Alexa in Brazilian Portuguese will be added to Sonos One?

Userlevel 2

I am checking for updates day after day for portuguese support in Alexa for Sonos :)

Userlevel 2

Hi everyone, I don’t have any details to share right now on Alexa in Brazilian Portuguese for Sonos, but I’ll let the team know you’re asking about it. We’ll be sure to announce on the community if there’s any change.

I’m waiting for it too! 

Userlevel 2

I’m in the line waiting for a good news from Sonos!

Wow, i was about to buy a full set of 5.1 sonos , but just watching 4 months for an official support for Brazil turned me down… will look for alternatives 

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O ano e 2020. Estamos indo para 2021! Alexa fala em português do Brasil em praticamente qualquer dispositivo homologado, menos o bendido sistema da Sonos. 

Userlevel 2
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Same situation, have a Sonos Beam and Alexa, Alexa app config doesn’t allow me to change the language which is controlled by Sonos. In the Sonos app, Settings, Services, Amazon Alexa,  “my device”, then Voice configuration, there I’m under English (USA) and there are several languages Spanish, Italian, but Portuguese is not among them.

 

Not sure why since Alexa is able to speak portuguese now.

 

Waiting about an update.

Userlevel 2
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Any update?

That’s right. Alexa is available in Brazil for almost 2 months. It’s possible to use Alexa in Amazon App. 
 

However, Sonos still ignoring it. Unfortunately Sonos still using Alexa old version and Portuguese-BR still not available for Brazillian users. 
 

I would like to ask for a formal pronouncement of when Sonos is going to provide it. 
 

Brazillian customers would like to know if we should have to substitute our Sonos speaker to Amazon Echo. 
 

Regards. 

I´m using the Sonos One speaker in Brazil, and I can´t even find the skill in Alexa´s app. 

I really like the sound of the speaker, but I´m very frustrated that I´ll end up having to buy an echo dot for Alexa integration, or even selling the Sonos One speaker to buy the new Echo Studio the has a built-in Alexa that works in Brazil.

Hey Sonos! You need to act here.

How can we get a answer from Sonos?

Userlevel 2
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I’ll add your interest to the request too! Thanks for reaching out and I’ll let you know when there’s more to share.

Hi Ryan,

2 months have passed and we still don’t know why Alexa is able to speak portuguese BR but Portuguese BR does not show up under Languages option in the Sonos App.

As other ppl mentioned Amazon Alexa devices are able to speak Portuguese BR but the Sonos App/Alexa Service in the Sonos App does not allow Sonos customers in any location to use Portuguese BR as a language.

Regards,

Cesar

 

 

 

any updates?

It’s unbelievable that we’re almost a year asking you guys for Sonos skills and Alexa support. Please give us a feedback and try to really work on a solution. You should remember that we’re all your customers. So we need to be treated like this. Sincerely.

Any news ?

Where’s the SONOS ?

Sebastian, u can give us any concrete update ? A date ?

I change my Echo to a Sonus Move… thinking about a update.. and i have this disgusting issue…

 

PS: My Mother cant use Alexa in English…

Userlevel 4
Badge +11

Thanks for chiming in. We do not have any timeline to share on when or if these changes will be made. I think it's important to remember that we do not have anything to do with features both supported and unsupported on this platform. As Alexa voice service is owned by Amazon, supported features and services would be decided by Amazon.

 

We are working with the teams at Amazon to bring Alexa support to as many regions as possible. If you wish to stay up to date with future availability, click right here.

Any update on this?

Its frustrating to have some features missing from your products

I have a play 5 and I want to control it with alexa. I dont understand why we dont have the SONOS skill in Brazil. Bose already has it.

Userlevel 4
Badge +11

Greetings @Tales ,

I hope all is well. We know you are certainly interested in Sonos and Alexa integration in Brazil. Unfortunately, we do not publicly post our development timeline.

We are certainly aware many customers and installers are interested in Sonos Stations coming to your country to our team. In the meantime, you can keep an eye out for changes to Alexa Availability by keeping an eye out on our site here: https://support.sonos.com/s/article/3505

Userlevel 4
Badge +11

Hi folks,

I know you're eager for news and eagerly awaiting any announcement or details from us. I don't have an official statement for you on Alexa integration within Sonos in Brazil.

We'd love to bring Sonos to all countries, as well as Alexa support for Sonos. We’re working with Amazon on their Alexa expansion plans, and for that matter, with Google on theirs with Assistant, to bring voice control to Sonos everywhere we can.