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Alexa is not working on Sonos One

  • 4 January 2018
  • 29 replies
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29 replies

Another note. Prior to this fix, I could say "Alexa, play music" and she would respond with something like, "Here's a song i think you might like...." and then dead silence. She could, however, tell me the weather.
To tag onto this issue..... I disabled sonos skill and re-enabled and that worked to some degree! Thanks Chris. So far only the Sonos One will work with a voice command. When I tell Alexa to "add living room" she doesn't know what I'm talking about. The various rooms do show up in the "smart home" section of the Alexa app because I did add them. They appear to be enabled and they do all work via the sonos app. I appreciate any help as I've worked on this for hours and hours.
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I assume if you go into sonos controller you can play music to the Sonos One.
Userlevel 7
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I would first try going into Alexa app and goto the Sonos Skill and disable it then re-enable it.