I have a playbar, sub and 2 sonos 1's as my rears with Alexa built in. Since alexa doesn't allow drop in with Sonos, I am trying to figure out if I can use an echo dot for alexa (turn off alexa feature on the 1's) and still keep the surround sound as well as the easy access of playing having alexa control?
Appreciate any ideas??
Please yes. This feature (drop in) is soooo necessary.
I’m ALMOST willing to go back to the crap sound quality of my echo’s to get this back. For me, multiple devices isn’t an option.
+16
Hi
You were right, the drop-in feature is not available with Sonos. What I can do is send in a feature request to make this available in the Sonos app. We don't have the timeline and the information yet to share with you about this but you can check our announcements when this feature becomes available.
Yes, you can use Alexa Echo dot as your primary Alexa enabled device. They should be in the same network to be able to communicate. You can set up Alexa Group and select your preferred speaker. With Alexa's preferred speaker feature, you can put multiple Sonos products together in one Alexa Group, like “downstairs” or “outside,” then play music to all of them with a single voice command.
If you experience any issues, please contact Amazon for further assistance.
Please feel free to reach out in the future if you have any other questions. You're always welcome here.
I don't believe the response is correct for my question! My Alexa enabled sonos 1-speakers don't support the drop alexa feature. I would like to use drop in and trying figure a end round to the known issue. Can I use an echo dot with my current setup (playbar, sub and 2 sonos 1) and use the dot as my primary alexa enabled device
+16
Hi
First, I'd like to ask some questions to isolate the issue so we can create a path towards resolution.
Do you use your Amazon account in another home or location?
Did Alexa work before in your current setup? When was the last time Alexa worked with your Sonos?
When you ask Alexa about time and the weather, did she respond correctly?
Let me suggest the following steps to see if this would work for you. I know that you have performed the troubleshooting below, it would be best to follow it step by step.
Please submit a diagnostic report from your Sonos system for us to check. Just include the confirmation number in your response so that we can look up the information.
If you need help with any other information, feel free to reach out. We'll wait for your reply.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.