Sonos rooms/devices missing from Mac app, but present in mobile app

I have multiple Play 5 (Gen 1) and have a weird issue where one of the rooms shows up and plays from my iPhone but on my Mac I only see 2 of the rooms.  All the devices are indeed listed in my account online.. how do I get that the room on my Mac controller





Best answer by Airgetlam 4 May 2022, 04:52

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2 replies

That sounds like a network issue. All the app is doing, no matter where it is installed, is reaching out across your network to see which devices respond.

Is there a possibility that you’re running a mesh network, which is using multiple subnets? Sonos can’t see across them, so all the Sonos devices need to be on the same one. 

@Airgetlam actually I just rebooted my mac and they all came back… yes mesh but same subnet… thanx for the idea though!