If you’re experiencing any of the above, or your app is sluggish, then your Sonos set up may be suffering from “wireless interference”. In the video, you will see how to fix this annoying issue, and get back to listening to your favorite tunes, uninterrupted.
Feel free to let us know how to get along with the video. If you need any further assistance, we’re ready to help!
Please note that we also have a support article explaining how to change the wireless channel here: https://support.sonos.com/s/article/1219
Still having problems? Grab a diagnostic and add it to your reply.
Sonos Controller App for iOS or Android
From the Sonos music menu, touch Settings > Advanced Settings menu > Submit Diagnostics.
Sonos Desktop Controller App for Mac or PC
Select Submit Diagnostics from the Help menu.