Changed email address - lost all Community history

  • 10 May 2022
  • 3 replies
  • 54 views

I recently had to change my main email address and so changed it in my Sonos account.  This automatically changed it for the community login as well but I have lost all my community topic history.

Does anyone know how I can get it back….?  Logging in with the old email no longer works...🙁


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3 replies

Send a private message to @Corry P or @James L. 

Detail the situation, including old and new email addresses.

Thanks @ratty .  I have sent a pm to CorryP

Userlevel 7
Badge +18

Hi @Homestead72 

Message received, and I believe that’s it sorted out for you now. I’m replying here in case you do not receive my message which was sent to the Homestead72 account. You should now be able to access via your previous login credentials. Please let me know if not.

I hope this helps.