While iffy, the old app was still usable when the system glitched and wouldn't connect to wifi. And even though a soft reboot was not an option to due to lack of IT intelligence, a reboot of the entire network (which caused a pain in the arse for many other IoT devices) would work.
But now, the bright sparks have introduced an app upgrade that I just don't understand as a technical engineer, because they've somehow disabled most of my speakers. 300s no longer work, sub no longer works, only the arc connected to ethernet works since the upgrade…
Well done lads, I needed some expensive bookends!
FYI, as an update, the fix…
While you removed app capability from the sonos app, you can get speakers working with a lot of awkward dicking about through home assistant. The new and improved app just took us back to an erra of faults and problems. Cheers for lost hours guys through premature deployment and release guys!
Can one of you please respond rather than ignore! I paid over £2000 for this setup of useless bookends, and now I have:
- an Arc that will only play radio until I get the source to change to TV through home assistant after several attempts. but then will only go volume down from the app. changing source from the app used to be the most useful thing but now no longer exists
- two 300s and a sub that do nothing without full network reboots, power cycling, and repeating repeating repeating till they work but then will only play radio and will only increase volume.
I have unpaired and repaired. I have reset and reset-up. I have restarted my network several times. I have restarted power several times. I have tried each of these in every sequence I can, but the only way I get this working is through ages of d***ing about in home assistant sending commands because the app just won’t let me see any source other than radio, but i can change the source to TV using Home Assistant commands which gets me tv sound to the bar, but then the surrounds pip-up and stream radio over the top. If I try change volume, i can turn tv source down but not up, and radio source up but not down. so within 5 minutes I have a deafening radio stream and a silent tv so have to just switch everything off and walk away before getting more angry. The next day I rinse and repeat.
So what have you idiots done to make everything so dam unusable since a simple app update? FFS this is the worst update I have ever seen to an app and system functionality! Imagine if I were my parents, they’d never be able to use this cr@p
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