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Question

speakers completely dead

  • 14 July 2024
  • 1 reply
  • 32 views

Hey all, shot in the dark here given the current turmoil with everything Sonos, but since the update, three of my speakers have simply died. I’ve moved them to new outlets, swapped out working speakers were it was placed and they are fine…I’m at a loss. 
two play 1’s and one Sonos 1. 
 

any ideas of how to revive these? I thought maybe the first (oldest play 1) was just a fluke but two more have died in the last month…all since the first release of this s*** app. 
 

Appreciate any insight. Will reach out for phone support but have heard horror stories of wait times. 
 

thanks all. 

 

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1 reply

Userlevel 6
Badge +13

Unfortunately it’s probably just a coincidence. The power supplies in Sonos units are about average in terms of reliability, and on older units it’s not uncommon for them to just stop working - especially if they have been powered off for a few hours.

If they are out of warranty, probably the best that you can hope for is to contact the Sonos customer helpline and they may offer you a discount on a replacement.

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