I have two Sonos Play 3 units both in perfectly beautiful shape, barely used. I have called Sonos support about 5 to 7 times over the past few months. They told me that Sonos 3 is no longer supported and they will send me a 30% coupon. No one has ever reached out again with a response or a product mail back label. The speakers are expensive, include many non recyclable parts and a lot of non recyclable plastic. These two large speakers no longer work because Sonos decided to make them obsolete with new software and created no fix to keep them working with new systems. Really? It will be 2024 soon… is this how Sonos as a company acts in alignment with its values? I don’t have much discretionary income… single mom, 4 kids in college. I splurged on these systems 3 years ago because all my boys are music lovers. I keep calling to get them to work… but they never will again. The newer version similar to Play 3 is the Sonos 5, is 749$. I am taking this note… writing it better and posting it everywhere.
Best answer by Corry P
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