I have 5 return labels for items I am sending for recycling. One label shows a weight of 0.9lb, so I know that is for the Bridge. However 2 of them are for items that are 8.33lbs and 2 are for items with 3.1lbs on them. The Play 3 weighs just under 6lbs. I just want to make sure I have the correct shipping labels on the correct items.
I have 4 Play:3. None of the return label weights match the weight of the speakers, two of them are under weight by 2 lbs, the other two are over weight by 3 lbs. I am tempted to just send them back anyways and not worry about the weight since they were generated by Sonos.
Hello
Since you didn't mention all the products you'd like to return/recycle, I've compiled a list of all the upgrade-able Sonos products and their relevant weight below.
I would imagine though that it's simply the case of placing the heavier products in the boxes with bigger weight on the label.
Sonos Connect:Amp → 5.1 lbs (2.3 kg)
Sonos Connect → 1.5 lbs (0.69 kg)
Sonos Move → 6.6 lbs (3 kg)
Sonos One (Gen 1/Gen 2) / Sonos One SL / Sonos Play:1 → 4.08 lbs (1.85 kg)
Sonos Play:3 → 5.7 lbs (2.6 kg)
Sonos Play:5 (Gen 1/ Gen 2) → 14 lbs (6.36kg)
Sonos Beam (Gen 1) → 6.2 lbs (2.8 kg)
Sonos Playbar → 11.9 lbs (5.4 kg)
Sonos Playbase → 21.5 lbs (9.8 kg)
Sonos Bridge → 0.59 lb (0.27 kg)
I hope this helps.
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