My sub was paired to a Beam gen 1 but recently I had my doubts if it actually supported the Beam. Today I paired it with a new Arc and I come to the conclusion that it doesnt give any sound. In the Sonos-app it states the roomname + sub. I tried to remove it from my sytem and add it back, which did not help. There are no new updates. Anyone have an idea on how to solve this?
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Have you tried increasing the Sub volume? System/Settings/roomname/Sub audio. There’s also an on/off toggle.
If you still hear no difference, call Sonos support.
I have found the reason:
https://en.community.sonos.com/home-theater-229129/sub-is-connected-but-is-not-working-6881541
I switched off the Arc's (and previously also the Beam's) wifi because I use an internetcable since a few weeks.…
Yeah, Sonos really needs to rework that "feature" to better explain what it does.
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