Sonos Wireless doesnt work



Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

33 replies

Badge +1
Things didn't really change, I put them so close thinking it's my wi-fi range the problem but it's not.
Badge +1
I did, now they're like 4-5 min apart.
Let's talk abou this.
See the second point above, about the distance between the speaker and the router.
Badge +1
Let's talk abou this. I've changed my chanel width to 20MHz, it worked, I was fast enough to put one song to play, (I have crossfade on) and last seconds it showed that it's unable to play next track or something...
It played the full one song but couldn't play the next one, I don't know what's the problem, it just disconects after one minute +/-... What could be the problem?
So funny thing, I've kept chaning chanel width for the last 40 min and my sonos conects only to 20/40 MHz,
Sonos uses 20MHz channel width. In fact it's generally a mistake to set a router to anything but 20MHz in the 2.4GHz band, otherwise it'll mess up the standard 1/6/11 channel scheme as a result of channel overlaps.

There is like 5cm between my sonos play 1 and my router.

Either move it further away, or wire it. It's quite likely that in such close proximity the Sonos unit's radio is being overwhelmed by the router's transmitter, especially when the router's communicating with a more distant device such as the phone.
Badge +1
So funny thing, I've kept chaning chanel width for the last 40 min and my sonos conects only to 20/40 MHz, but it doesn't play any music( I use apple music) it works perfect on cable internet tho, so it just keeps skipping all of my songs and not playing anything, I've tried playing on soundcloud too and still doesn't fkng work. I've tried the sonos windows program and still music doesn't play, on iPhone I get the same error. It's nice paying for a wirless music device that only works while conected to wired internet.
Can y'all fix those glitches already? There is like 5cm between my sonos play 1 and my router. How am I supposed to fix that? when I try to play one song from Apple Music it just loads for 30 sec then "An error occurred while adding tracks to the Queue (1002)"
Badge +1
I don’t know how to change from 2.4GHz to 5GHz or back... It worked perfectly for one year and now it just stoped. I didn’t change my internet modem or anything.
I used to control my Sonos from My Surface Pro 3 but I don’t use that anymore.
If you are using a dual band modem, make sure you are connected to the 2.4 GHz band, not the 5 GHz. Sonos uses 2.4 GHz, and most modems do not bridge between the bands.