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Sonos Move is temperamental - Are you doing anything about it?



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Userlevel 3
Badge +4

Both my moves working fine 

Userlevel 7
Badge +21

It’s as a stereo pair that the problems seem greatest. One speaker seems to fail first, the right one persistently. Then trying to sister then Disney work then often one speaker will continue to play with no way of stopping it other than a long power button press. 
it’s basically a mess. 

Since the 14.6 update, the Move has been practically useless. I have to putz with it doing different resets, etc just to get it to play anything. Every stinking day!

Hey Sonos, how about letting us revert to the previous firmware that actually worked?

But someone will say that you can’t downgrade firmware. Hey! Just take the old firmware and change the version to 14.7 and let us update this doorstop and be able to use it again.

And while we are listening to music on our Move that actually works not, then you can go on a bug hunt to figure out where you screwed up.

Hey Sonos! This is not that hard to fix. Please pay attention to your customers or we will not use your products.