I have seen lots of topics all around the same thing - Sonos Move not playing. This seems wrong to me for such an expensive product. Are Sonos looking into this and trying to determine what the bug is because it can’t be a coincidence that so many people have the same issue.
Best answer by Corry P
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Yes I too have been having this issue. Sometimes music plays but there is no way of stopping it other than turning the device off. It eventually resolves but I have not had the time or patience latley to raise the issue.
A recent problem I’ve been having since the last software update - Move regularly stops responding after being left not playing music a while.
As far as I can tell, mine remains on the network but not responding on its various HTTP service ports.
I think the challenge is that it’s not all the same issue, there’s lots of variations, so there is no ‘silver bullet’ solution. Each case needs different handling. And in most resolved cases I’ve seen here on these forums, the issues have ended up being something not in Sonos’ control.
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