Sonos connect keeps cutting out
My connect keeps cutting out/stuttering when playing music. It is currently plugged in via ethernet cable as it was also cutting out before when running on wireless. My internet speed is 100mbps so I know it's not an internet speed issue. My diagnostics number is 3944892
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Userlevel 2
+1
Hello User835107,
Looking at your Diagnostic you seem to broadcast the audio signal form the CONNECT to your PLAY:1, playing the line-in source I assume?
In that case you may want to set the audio compression to compressed within the advanced controller settings so SONOS can buffer the line-in stream.
Your SONOS system is also suffering from strong wireless interferences. Please set the wireless channel to 1 and reply with another diagnostic number.
Thanks,
Moritz.
Looking at your Diagnostic you seem to broadcast the audio signal form the CONNECT to your PLAY:1, playing the line-in source I assume?
In that case you may want to set the audio compression to compressed within the advanced controller settings so SONOS can buffer the line-in stream.
Your SONOS system is also suffering from strong wireless interferences. Please set the wireless channel to 1 and reply with another diagnostic number.
Thanks,
Moritz.
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