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Hi, Today Sonos announced the S2 software for their latest speakers. Will the Play:1 and Play:3 speakers be compatible with the S2 release?

Smilja and John B, thanks so much - that solved it! 👍


Use the mobile app, not the desktop.  See for example here (and many other threads):

https://en.community.sonos.com/controllers-software-228995/play-1-and-play-5-set-up-s2-says-not-compatible-help-page-disagrees-6843417

 


@MNW, Either click in the PC controller on ‘More Options → Forget current system’ (you won’t lose any settings but afterwards you would need to remove the S1-Controller manually from the machine; the S2 app can be found here) or use the iOS/Android app (‘Settings → System → System Tools → Compatibility Check’).


Sonos S2 not compatible despite all Sonos equipment being listed as compatible.

I only have the Sonos equipment highlighted in the attached schematic taken from https://support.sonos.com/s/article/4786?language=en_US

 

Yet the Sonos S2 Controller does not work - states that my Sonos devices are incompatible. See second attached image.

Any help appreciated

 


what models of the connect amp are compaitble with Sonos S2 app.


I guess the S1/S2 ‘construction’ is a fair compromise to accommodate older and new devices, at least I will give it benefit of doubt for the time being and see how it all works out in real world later this summer. But there is one thing I remain puzzled about; how come the Play 3 is S2 compatible, it’s just as old (or even older) as the first generation Play 5, Connect, Connect AMP… Is is just because there is no successor yet?

 

Actually, it is younger than all three of those.  The legacy Connect and Connect:Amp models were a rebranding of the ZP90/ZP120, which launched in October 2008, and the Play:5 Gen 1 (originally S5) launched in November 2009.  The Play:3 didn’t arrive until July 2011.  And as said above, the Play:3 has double the memory and storage than the older models.


More likely because it contains more internal memory in which to store the S2 software necessary.


I guess the S1/S2 ‘construction’ is a fair compromise to accommodate older and new devices, at least I will give it benefit of doubt for the time being and see how it all works out in real world later this summer. But there is one thing I remain puzzled about; how come the Play 3 is S2 compatible, it’s just as old (or even older) as the first generation Play 5, Connect, Connect AMP… Is is just because there is no successor yet?


Oops. Sorry. 


@efxlab .You should not be posting this on the main forum. You should delete the content immediately. 


My user name means it took me five tries to get a working forum account set up.


Social Justice Warrior.  Perhaps your username is your initials or means something else to you, but that’s a common understanding of the letters, and it comes with a certain connotation.

 

Part of the reason why my username means absolutely nothing to anyone.  :-)


As requested by the Sonos rep, I‘ll refrain from answering.  But Google is your friend. 


Despite me not mentioning anybody and repeating it was about nobody in particular, fill your boots if you think otherwise.  If I had meant expert as a sarcastic comment I would have done as you did and placed it in ‘’s - but didn’t.  I also didn’t say you claimed to be one when I used the word so the irony is actually they’re your words, not mine.

For what it’s worth I would regard you as an expert and easily one of the most knowledgeable users on here.  Sadly the other side has come out again, although I actually have no clue what my ‘schtick’ is or what SJW refers to other than my username.  Well done though, did it again.


Ok guys, let’s stick to being friendly again and get back on topic. No need to go back and forth here.


Not referring to anyone specifically, just been said a lot that's all.

 

As I said, enjoy the petty victory.  


Wow, sigh…

 


Ok then.  Not sure who you’re refer to specifically, but I never thought and have said recently that I thought two apps was a strong possiblity for handling the 2 system situation.  I’ve actually have two versions of the smartthings app on my android phone right now.

Not referring to anyone specifically, just been said a lot that's all.


It's been said lots and lots.  Think it was even said it was even against Apple's T's & C's when users were asking for more than one version.

Doesn't matter though - call it S1, S2, Legacy, both etc. at least they can do it and are allowed to.

 

I said it, and it appears I was wrong.  It happens.  So enjoy your petty little victory that you seem to have waited years to celebrate.  I’ll still put my knowledge, not to mention the number of times I’ve helped people on here, against yours any day of the week.

And by the way, never once have I claimed to be an “expert”.  Those are your words, not mine.


Ok then.  Not sure who you’re refer to specifically, but I never thought and have said recently that I thought two apps was a strong possiblity for handling the 2 system situation.  I’ve actually have two versions of the smartthings app on my android phone right now.


It's been said lots and lots.  Think it was even said it was even against Apple's T's & C's when users were asking for more than one version.

Doesn't matter though - call it S1, S2, Legacy, both etc. at least they can do it and are allowed to.


The number of times users have been told in the past (not by Sonos but other experts) that Sonos couldnt have two Apps (like a legacy and current….) on the Stores…. Nice to know they actually can..

  

I don’t recall anyone saying that.  It’s been said that Sonos would support multiple versions of the app, as in users picking whatever version they like the best, before.  Not the same thing.


Me? Being around for roughly five years, I’m now caught up in a ‘troubleshooting the most common Sonos hiccups’-loop sans chance to escape.


The number of times users have been told in the past (not by Sonos but other experts) that Sonos couldnt have two Apps (like a legacy and current….) on the Stores…. Nice to know they actually can..


@SmiljaSigh even more. I have invested really thousands of Euros into my Sonos system and now they are telling me I either have to upgrade my legacy products ( 30% tradeup is okayish, but still I would need to invest a 4 digit amount to upgrade all my legacy products) or split them into a S1 and S2 system if I want the features on my modern devices. Sigh Sigh Sigh. Being a seasoned IT architect experienced with this kind of development topics for quite some years, I understand there is complexity, but this does not mean its not possible. Sighing endlessly. what do you do btw. do besides accusing customers you don´t know of being incompetent? 

 

Just to be clear, you won’t be losing any features you currently have on your modern speakers if you stay on a legacy/S1 system.