I currently have updated to the latest Sonos App and run the update for the Sonos Roam.
I am following the factory steps to add to the system and currently have a Sonos Roam in the system but for whatever reason I am able to add the Sonos Roam. It tells me to power down the roam and restart. Upon restart the Sonos Roam shows as offline in the app even after several restarts.
I tried factory reset and to re-add a couple times and still no progress.