I learn after I buy the product and start using it that for some unfathomable reason it won’t work on phone calls. The product has a good mic on it. Every other bluetooth speaker can do this. There is no mention anywhere of the lack of capability. I feel completely misled and wasted my money. I demand an explanation for why the company chooses not to allow this use case. And don’t close this topic for comments just because you don’t want to hear from more customers about this issue. I WANT AN ANSWER.
Why can't Sonos Roam work for phone calls? I want an answer.
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Not to be rude … (and
I would suggest you do better research before you buy a product. Maybe you should have hoped the thread would be closed for comment. Had it been…my (this) post exposing your lack of common sense when buying a product would have never seen the light of day.
Userlevel 3
If something is listed as “bluetooth” and “built-in mic”, then in my opinion it needs to explicitly be listed as not allowing for phone calls. Because I’m willing to bet 100% of other portable speakers with “bluetooth” and “built-in mic” support phone calls. It’s like a car that has an accelerator pedal and a “Drive” mode but doesn’t support actually moving forward.
It’s not advertised by Sonos as a telephone speaker, it’s perhaps better described as a wireless-multiroom audio speaker with Bluetooth and Airplay built-in, whose microphones are used to auto-TruePlay and tune it’s audio-output to its surrounding environment. The mics allow the user to converse with the built in voice assistants for playback/control of the audio and adjust its volume.
The Bluetooth built-in, in some respects is unlike any other, in that it acts as a line-in/pass-through for the Bluetooth-playing audio, which in turn allows the Roam to be ‘grouped’ over WiFi with other Sonos speakers (with or without Bluetooth) to playback that streaming audio to multiple rooms.
The little speaker has these listed features (not an exhaustive list):
- Waterproof
- Auto-Trueplay
- Apple Airplay
- Wireless Audio
- Sound Swap Audio Transfer to compatible Sonos products
- Bluetooth (with pass-through/line-in to Sonos wireless connected devices)
- Stereo pairing & grouping.
- 10 hour+ battery life
- Built-in mic with voice assistant (Alexa/Google?)
- Available in Black/White colours
- Wired/Wireless charging
…but a mobile telephone speaker, it isn’t (not yet at least), nor as it ever been advertised as such.
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