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Hi, I am a new SONOS user. I recently have a new Sonos Roam SL, but I am unable to setup the pairing/connection for the first time using the Sonos Apps. The apps failed to connect using bluetooth and it asked to connect over a private WiFi, but the apps again it cannot detect the audio PIN nor the 8-digit PIN I manually inputed. I tried several times with different devices: iPhone, iPad, and Android phone. Is anyone ever experienced the same issues? Thanks!

Check the other topics. You’re not alone. Everyone has this issue, including myself.


thanks! huft so pathetic.. no solutions yet


Having the same problem. So frustrating. I can't even use it with Bluetooth 


I found this thread, but it did not help me:

This thread. It seemed to help other people