one of my sonos roams dropped on the floor last night about 3 feet.
since then it seems to play so far but will not power off via the power buttom.
i guess if plays no problem, right??
Best answer by fish6243rd
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i may have reached out too soon.
another resource suggested a “full hard reset” and so far the button is back to normal.
i would have hoped a 3 foot or so fall was not enough for serious damage...
Userlevel 7
If that button isn’t functioning, you are losing a lot of functionality with the Roam and it will probably cause some problems for you in the future. I would contact Sonos Support about it:
no function at all as far as i can tell.
warranty might not cover dropping...
Userlevel 7
Does the power button still put the Roam to sleep or put the Roam in Bluetooth mode, or is the power button completely without function?
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