Roam keeps breaking when phone screen is off

  • 19 August 2022
  • 1 reply

Using my roam on blue tooth. As soon as screen on my pixel 5 goes black (as in goes to sleep) my roam keeps stopping for a couple of seconds then carrying on where it left off ( as goes silent for a second or 2). It does this about every 10 seconds. When I turn off automatic sleep so my phone stays on it keeps working normally although this drains my phone battery. It does it even if my phone is within 1m of the roam. There is no WiFi network where I am so that is not an option. No other device is linked to roam.


Any help gratefully received.

1 reply

Userlevel 7
Badge +17

Just to try and pinpoint if this is a Sonos or a Google problem: does another phone do this too? And another speaker?