Answered

Deezer Family

  • 12 June 2022
  • 3 replies
  • 112 views
U
Userlevel 2
Badge +1

Hi,

 

I have a Deezer Family Premium account but I can no longer select which account of the family I want to use. 

It only shows me the main one while some time ago choosing which Deezer user account to use was possible. 

Any idea why this is happening?

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Best answer by Ken_Griffiths 13 June 2022, 15:18

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3 replies

controlav
Userlevel 7
Badge +23

This is a question for Deezer, they own the account pairing and authorization code.

I see no mention of Family accounts on https://support.sonos.com/s/article/2919?language=en_US

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
Ken_Griffiths

@User185621,

Have you actually added each one of the family Deezer accounts via the Sonos App using the various family mobiles/controllers as per this link:

https://support.sonos.com/s/article/3624

U
Userlevel 2
Badge +1

@User185621,

Have you actually added each one of the family Deezer accounts via the Sonos App using the various family mobiles/controllers as per this link:

https://support.sonos.com/s/article/3624

Hi Ken,

This is exactly what had to be done. Thanks for the help!!

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