I have a Beam which is running fine on my 4K tv, via HDMI(arch), with Dolby digital as the sound source. I’ve added two Sonos ones to my network and they appear configured correctly, my system information comes up with the above message for my Beam and have no idea why. I have a high speed internet connection where the system is connected via 5Ghz to the Sonos ecosystem, but I get nothing with my surrounds, I’ve tried 2.4Ghz, and all the obvious things, like hardware reboots, router reset, but still nothing. I’ve run source programming with 5.1 to test but have had no end of frustration.
Does any one have any ideas? I have a sub on order and after spending days on trying to figure why I’m getting the above message, I’m at a point of canceling that order, as it pointless having just a Beam that can’t support a sub or surrounds.
might be something in the router config, but would be guessing as to what the system needs to get other products to work in this group.
Any suggestions would be much appreciated.