For some reason my Sub disconnected from my Beam. I tried rebooting both Sub and Beam, I reset both to factory condition and tried rejoining them to my system. Nothing has changed with my wifi or router. I spent an hour with Sonos phone rep who was very patient but didn’t resolve the problem. The app on IPhone shows both the Beam connected and Sub disconnected. When I try to connect the Sub to the Beam I get all the through the steps to the final window that shows “Adding Sub. This may take a moment” and the progress freezes. The window show the progress bar complete, when I tap on the window a second screen shows “You can’t exit Sub setup right now”. I’ve deleted and reinstalled the Sonos app with no difference. My suspicion is this is a problem with the Sonos app. Is any one else experiencing this or similar?
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