Sonos Sub and 3rd-party Sub issue since S2

  • 12 March 2021
  • 1 reply

First excuse me my bad english.

I own a nearly new Sunseeker 76 (2019) yacht with full equiped sonos soundsystem.

In the saloon area and master bedroom i have the sonos surround with bar and sonos Sub.Since S2 i can t adjust the sound of the Sub. On the app it shows “?”

Exept In the master bed room i still have all adjustments like before.(S1)

3 other areas with 3rd party subs and amplifiers, sublevel adjustment disappeared since S2.

All Subs are slightly playing with thge speakers.

Can you help me to solve the problem?



Best answer by James L. 15 March 2021, 14:05

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1 reply

Badge +17

Hey @Vogue, welcome to the community.


It sounds like there are some connection issues going on between your players and the Sub. Sometimes all it takes is a simple reboot of the Sub to get it to play with your setup again. It sounds like there could be quite the complex network setup on a yacht so I’d recommend getting in touch with our customer care team if a reboot doesn’t sort the issue.