I have 2 rooms.
Room 1 (office) = Sonos Playbar
After Factory Reset of the Playbar -> I CAN see/use/navigate on my iphone app [Version 80.04.04]
Problem: I CANNOT see the Sonos Playbar on my Macbook App:
- Version = 16.2
- Sonos OS: S2
- Build: 79153290
- Sonos ID: ***********
Room 2 (family room) = Sonos Port
- Associated Product: 192.168.1.121
- ---------------------------------
- Port: Family Room
- Serial Number: *****************
- Sonos OS: S2
- Version: 16.2 (build 79154060)
- Hardware Version: 1.29.1.10-1.2
- Series ID: A103
- IP Address: 192.168.1.121
- WM: 0
After unplug/plug of the Port → I CAN see/use/navigate the Sonos Port on my Macbook App:
- Version = 16.2
- Sonos OS: S2
- Build: 79153290
- Sonos ID: 110061434
Problem: I CANNOT see the Sonos Port on my iphone app pVersion 80.04.04]
(I do not know how to perform a factory reset on the Port)
+ + +
Summary: 2 rooms on the same subnet, both hardwired to the same router. The Sonos Port can only be controlled via the Macbook and the Sonos Playbar can only be controlled via the iphone app.
I have submitted a diagnostic for each device:
Playbar = *****************
Port = **************
Moderator Note: Recorded and removed Serial Number, Diagnostics and Sonos ID. Modified in accordance with the Community Code of Conduct.
show that Sonos subjects their customers to is ridiculous.