I’ve had the Arc working flawlessly for 12 months or so, paired with a Sub 3 and two Ones. Watching the TV yesterday..the screen went black, sound stopped and the light on the ARC was flashing. Everything came back for a second then it repeated and then settled. It has continued to do this all day on intermittently. The setup then disappears from the Sonos App. Any suggestions? Thanks
Best answer by Corry P
View originalHi Thanks for coming back to me so promptly. I’ve not had the chance to check that but will do. Would the ‘lounge’ system as I’ve called it disappear from the app though if it was the TV. It does come back during the moments it’s stable.
If the tv screen went black, might it be the tv at fault rather than the Arc? Does the Arc play music ok? Does the tv work ok if you disconnect the Arc and use it standalone?
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