Because I just received one, tried to work out the problems and then came here. Perhaps it could have been resolved or noted before now? This thread started a few months back.
As I did mention earlier in the thread, it’s easy to resolve, for those familiar with Sonos products already, but a little more is needed for the new user, but this thread is quickly found via the forum, or a Google search.
Perhaps it was a sample speaker pulled for a random quality-check and not reset before packaging, or just not reset post initial firmware install/update?
I accept it’s not great and I’m sure Sonos are aware, but with thousands of devices made/sold each day I guess such occasional minor mistakes are inevitable in any mass production line, despite all the stringent checks put in place.
I can think of far worse things in life than the odd device that needs a quick reset before first-time setup.
This is just ****
using the same method as the others the system found itself. But now it says that it’s updating and updating. Now I can’t even pair it. And it’s been like this for a while now.
This is just ****
*Moderator Note: Modified in accordance with the Community Code of Conduct.*
You’ll need to factory reset it to get it to work. There is no way around the condition they’re shipping.
