How do I use my new Sonos ARC without updating? Seems the updates are ruining them, according to owners.

  • 29 January 2023
  • 1 reply


Not sure if this is the best forum spot to ask and get good answers.

Sorry my first day as a ARC owner, or any Sonos product.

Trying to setup and use my new ARC.

My apple XS max is telling me I must update to use the ARC.

Thinking it would be better to use with a old Sonos operating system.

Is there a way to go back to old firmware?

All helpful tips are welcome!

Thank you!


Best answer by jgatie 29 January 2023, 18:15

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1 reply

You cannot go back, you must upgrade to the latest in order to install.  But fear not, the update which caused the problem has long been fixed.