I recently bought a Sonos Beam and it was working fine for a few months. But now it won’t show up on the Sonos app. The white light is on indicating it is connected to my WiFi but the speaker is nowhere to be found. My play 3 and play 1 are working fine.
I have tried factory resetting my beam multiple times. And have even rest my entire Sonos system/controller (basically starting as if I bought all three Sonos Speakers for the first time and set them up) but still my beam is not connecting. Please help!
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Page 2 / 2
Definitely NOT a wifi problem* sorry
Update: it will only connect when attached through Ethernet connection. I got it to register and tried wireless. It’s on the app, but won’t pair with other rooms or play music on its own. It says there’s an “error with the queue (1001)”. It is definitely a WiFi problem as my other speakers are working without flaws as I have done all of this.
Page 2 / 2
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.